Billing Information

You will be mailed a bill each month that includes charges for water consumption, wastewater collection, refuse collection, storm drainage, and utility franchise fees. There is also options to make a tax-deductible donation for park land acquisition and / or a donation to our Animal Shelter. Payment is due 15 days from the date bills are mailed. Acceptable forms of payment are cash, personal checks, money orders, and major credit cards (Visa, MasterCard, Discover).

If you have questions or concerns about your utility bill, you are always welcome to visit our office, call us at (972) 721-2411, or select from the following helpful information:
You may also consult our Frequently Asked Questions (FAQs).

2014 Billing Cycle Schedule
Please reference the following schedule for each cycle billing and due date respectively.

Cycle 1

Mailed Date
Due Date
Cut Off Date
Dec. 27, 2013
Jan. 13
Jan. 22
Jan. 28
Feb. 13
Feb. 26
Feb. 28
March 17
March 26
March 28
April 14
April 23
April 28
May 13
May 21
May 28
June 12
June 25
June 27
July 14
July 23
July 28
Aug. 12
Aug. 20
Aug. 28
Sept. 12
Sept. 24
Sept. 26
Oct. 13
Oct. 22
Oct. 28
Nov. 13
Dec. 1
Nov. 26
Dec. 11
Dec. 29

Cycle 2

Mailed Date
Due Date
Cut Off Date
Jan. 7
Jan. 23
Feb. 5
Feb. 7
Feb. 24
March 5
March 7
March 24
April 2
April 7
April 22
April 30
May 7
May 22
June 4
June 6
June 23
July 2
July 7
July 22
July 30
Aug. 7
Aug. 22
Sept. 3
Sept. 5
Sept. 22
Oct. 1
Oct. 7
Oct. 23
Nov. 5
Nov. 7
Nov. 24
Dec. 3
Dec. 5
Dec. 22
Jan. 5, 2015

Cycle 3

Mailed Date
Due Date
Cut Off Date
Jan. 14
Jan. 30
Feb. 12
Feb. 14
March 30
March 12
March 14
March 31
April 9
April 14
April 29
May 7
May 14
May 29
June 11
June 13
June 30
July 9
July 14
July 29
Aug. 6
Aug. 14
Aug. 29
Sept. 10
Sept. 12
Sept. 29
Oct. 8
Oct. 14
Oct. 30
Nov. 12
Nov. 14
Dec. 1
Dec. 10
Dec. 12
Dec. 29
Jan. 7, 2015

Cycle 4

Mailed Date
Due Date
Cut Off Date
Dec. 20, 2013
Jan. 6
Jan. 15
Jan. 21
Feb. 6
Feb. 19
Feb. 21
March 10
March 19
March 21
April 7
April 16
April 21
May 6
May 14
May 21
June 5
June 18
June 20
July 7
July 16
July 21
Aug. 5
Aug. 13
Aug. 21
Sept. 5
Sept. 17
Sept. 19
Oct. 6
Oct. 15
Oct. 21
Nov. 6
Nov. 19
Nov. 21
Dec. 8
Dec. 17