Field Services

IAS Field Services Hours
8 a.m. to 6 p.m., Daily

Emergency response only after normal business hours and city holidays: 

Please contact Irving Police Department at the non-emergency numbers:
(972) 273-1010
(972) 721-2518.

Irving Animal Services responds to calls for service only within the city limits. We provide services to the residents of Irving for the following:

  • Aggressive Animals
  • Stray Animals
  • Trapped Animals
  • Animal Cruelty
  • Animal Bites
  • Nuisances, Noise Complaints
  • Wildlife/Exotic Animals
  • Loose Livestock
  • Deceased Animal Pickup

If you are having a problem in your neighborhood, or witness any of the above violations, please call our office at (972) 721-2256. Please give a detailed description, with the breed, color and size of the animal, as well as an address or exact location where the violation is taking place. We respond to calls based upon the priority and severity of the call.

For information about wildlife management in urban areas please visit:

Texas Parks and Wildlife:

Your donations help animals in our community.

DFW Wildlife Coalition:

Examples of After-Hours Emergency Calls

  • Aggressive or dangerous dogs that are at large: Behavior includes any dog at large which exhibits a threatening act, attacks another animal, bites or attacks a person and if the likelihood exists it is an imminent danger to the public.
  • Wild animals: Skunks, snakes, opossums, or any other urban wildlife which is not considered domesticated would be an emergency if it is inside the complainant's residence.
  • At-large livestock: Loose livestock on major streets would be an emergency. Please contact Dallas County Sherrif's Department at (214) 749-8641.

The animal welfare community is vibrant and passionate about saving the lives of countless homeless pets. These persons and organizations, located throughout our city and nation, provide foster homes, transport animals, promote the adoption of animals, post pictures on websites, and assist shelters in numerous other ways. Irving Animal Services works with the animal welfare community to place Irving Animal Care Campus animals into loving homes. While Irving Animal Services is appreciative of the efforts of the individuals and organizations that comprise the animal welfare community, the City of Irving neither controls them nor is responsible for the content on their websites.