Q. | How do I get cable? |
| A. | Contact Time Warner Cable at (972) 742-5892 or Verizon FIOS at 1 (888) 553-1555. |
| Q. | Who do I contact if I have problems with my cable service? |
| A. | Call Time Warner Cable at the phone number listed above if you have problems with cable. Customer Service is (972) 742-5892 or or Verizon FIOS at 1 (888) 553-1555. |
| Q. | Does the City of Irving have anything to do with my cable service? |
| A. | The Corporate Communications Department oversees the cable franchise and acts as a liaison between the cable company and its customers in the City of Irving. If you are unable to resolve your problem with the cable company or have a complaint about the service you received, contact Corporate Communications at (972)721-2533 for assistance. |
| Q. | Can I get a copy of the programs produced by the Irving Community Television Network (ICTN)? |
| A. | Yes. The Corporate Communications Department will provide tape dubs to people who would like a copy of a particular program. The tape dubs are $15 each, and you are required to provide your own blank VHS tape or DVD-R. The dubbing is usually completed within 10 - 15 working days once the tape has been received. For additional information contact us at (972) 721-2468 between the hours of 8:00 a.m. and noon. |
