City of Irving Irving, TX

Digital Media Collection
Online Support

Use this online form to help us provide solutions for any problems you have wuth using the Digital Media Collection. Fields marked with an asterisk are required.

* Name:

* Telephone number:

* E-mail address:

* Library card number:

* Describe in detail the nature of the problem:

Answering the following questions will help us solve your problem more quickly.

If an error message appeared, what did it say?

What is the title of the digital media that you are trying to download?

What operating system does your computer use (Windows XP or Vista, MacOS X, etc.)?

If the problem occurred when transferring to an MP3 player or PDA, what kind of player/PDA are you using?