Three Part Training Certification 
Quick Reference to:
Phase One Training - Phase Two Training - Phase Three Training - Final Certification 

Phase One  Management Training

Resident managers and/or property owners attend an eight-hour seminar presented by the Irving Police Department. Topics include: applicant screening, rental agreements, identifying and reporting illegal activity, the eviction process, and the role of working with police, fire, housing code enforcement, and other city staff. Special emphasis is given to training owners and managers on applicant screening (to include criminal history background checks), and active property management.

Managers learn:
• How to use crime prevention techniques on their property.
• Benefits of applicant screening.
• Tips to strengthen rental agreements.
• How to become a proactive property manager.
• How to maintain a fire safe environment.
• The warning signs of drug activity and other suspicious illegal activity.
• Actions to take if they suspect illegal activity on their property.
• The role of the police and working with the police.
• Eviction process.
• Understanding criminal background checks.
• CPTED (Crime Prevention Through Environmental Design).
• Fair housing (treating everyone the same).
• Lease and rental agreements.
• Active property management.

Phase Two  Security Assessment
In this phase the property is inspected by Crime Prevention personnel to assess the physical security and general appearance of the property. If the property meets the requirements the property will receive a certificate. The phase two certificate indicates the rental property has met the minimum security requirements for residents safety, which is inclusive of the following (as specified in C.P.T.E.D. guidelines):
• Single cylinder dead bolt locks.
• Security strike plates with three-inch screws.
• Door viewers (peep holes).
• Windows with adequate locks and anti-lift/anti-remove mechanisms for sliding doors.
• Landscaping for visual sight lines such as bushes and trees.
• Adequate security lighting.
• Visible addressing Phase Three  Resident Safety Meeting
A meeting is held for the residents where Crime Watch and Crime Prevention techniques are discussed. The police department, resident managers, and residents work together to promote a "community." This will include information about general safety principles and crime prevention.

Topics discussed include:
• Personal safety tips.
• Being proactive by getting to know your neighbors.
• Operation identification.
• Apartment and Neighborhood Watch Programs.
• Residents’ concerns.
• Management’s concerns.
• Explain the Crime Free Multi-Housing program to residents.

Management is responsible for providing food, non-alcoholic beverages, and any entertainment for the event. It is necessary to conduct at least one (1) meeting per year with the residents to maintain membership in the Crime Free Multi-Housing program. The phase three certificate will be issued after the meeting, which demonstrates that management is committed, and has completed this phase of the program.

Final Certification 

Once all phases have been completed the owner/property manager will receive a certificate. This certificate is valid for one (1) year. After a property is fully certified in the CFMH program it is necessary for management to host one safety-related crime prevention meeting with the residents each year to renew their membership.
The property then also may use the Crime Free logo in their advertisement. Management can then post the Crime Free Multi-Housing Program signs on the property. It is recommended that one sign be posted at each entrance of the property so prospective residents, current residents, and guests will see them.
The sign(s) remain the property of the Irving Police Department and permission to display the sign can be revoked if the property is sold, if management fails to meet the criteria of the program, or management elects to discontinue participation in the Crime Free Multi-Housing program. Back to the CFMHP Main Page