Pay in Person. City of Irving, Customer Service Counter (first floor), 825 W. Irving Blvd., Irving, Texas, 75060.
How much is the civil penalty?
The fine is $75 for each offense. After the due date, a late fee of $25 will be added to the civil penalty.
How much time do I have to pay my Notice of Violation?
If your payment is not received or a hearing in not set prior to the due date indicated on your notice, a $25 late fee may be added to the $75 fine amount.
What are my options?
1. Pay the $75 penalty.
2. Contest the violation.
You have the right to contest the imposition of the civil penalty by requesting, in writing, an administrative adjudication hearing by the due date. You must request an administrative adjudication hearing by signing the coupon on the back of the Notice of Violation and mailing it so that it is received by the due date on the Notice. You will be notified in writing of the date, time and location of the hearing. If you are found liable after the administrative adjudication hearing or you request a hearing but fail to appear at the time and place of the hearing, you will be liable for the amount of the penalty. If you are found liable for the civil penalty after an administrative adjudication hearing, you shall pay the civil penalty within 30 days of the determination of liability.
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3. Submit an Affidavit stating you were not driving the car.
If your vehicle was stolen or sold at the time of violation, or was being test driven by another person, you may submit a sworn statement to that effect to the Court to rebut the presumption that you were driving the vehicle at the time of the violation. You may obtain an Affidavit of Non-Liability by visiting www.ViolationInfo.com. This affidavit must be filled out accurately and in its entirety, and it must be notarized. Mail the Declaration and pertinent information to the City of Irving Traffic Safety Program – Photo Enforcement, P.O. Box 152288, Irving TX 75015-2288.

Visit www.ViolationInfo.com to view information about your Notice of Violation. You will be asked to enter your Notice number and PIN number which are found on the front of your Warning or Notice of Violation, in the upper right or left corner, inside the red box.
I have received multiple Notices of Violation; do I have to send in a payment for each?
No, you may send one check in one envelope – but you must include coupons for each violation you received. For example, if you received three violation notices, you may send in one check and the three coupons but write each notice number on your check.
Why if my check bounces?
You will be responsible for a returned check fee of $25 for handling the bounced check – in addition to any late fees and the original fine amount. You will receive a letter from the City of Irving detailing the new amount due.
Can I make payments in installments or set up a payment plan?
Payment plans are not avaliable. You must pay your civil penalty by the due date on your Notice of Violation or a late fee willbe assessed. You have a additional 30 days after the late fee is assessed to pay the civil penalty before collections proceedings begin.
What is a refund policy?
A refund check may be issued under the following circumstances:
- Duplicate and/or overpayment of a Notice of Violation
- Overpayment of the Notice of Violation as a result of a Hearing or Appeal.
- If you feel as though you are entitled to a refund, please submit your request on the Red Light Refund Form. Send the completed form to the address specified at the top of the form.
Do I have to pay my fine the day of the hearing?
You must pay the full fine amount no later than 30 days after a liable judgment.
What happens if I do not pay the Notice of Violation?
Failure to pay the civil penalty or to contest the liability with the time allowed will result in a $25 late fee and may resut in the County Tax Assessor-Collector refusing to register the vehicle alleged to have been in violation of this ordinance.
I do not believe I ran a red light. Where can I go to view my images and video?
The images and video are available on the Internet at http://www.violationinfo.com/. To logon to the site, you must enter the Notice Number and the PIN Number located at the top right of your Notice of Violation.
You may also obtain informaiton by scheduling an appointment with the Traffic Safety Coordinator by calling (972) 721-2646.
What is an administrative adjudication hearing?
An administrative adjudication hearing is an opportunity in which you may appear in front of a city-appointed officer and discuss the circumstances surrounding your Notice of Violation. As detailed in the ordinance section below, you may schedule a hearing to contest the imposition of the civil penalty.
Ordinance No. 2006 Section VII. Non-Judicial Administrative Hearing.
(a) A person who receives a Notice of Violation under this ordinance may contest the imposition of the civil penalty by requesting, in writing, an nonjudicial administrative hearing within the time provided on the notice , which period shall not be less than 31 days after notification of the violation.
Can I schedule a hearing?
You must schedule a hearing in writing. Sign the coupon located on the back at the bottom of your Notice of Violation and mail it to the address shown. The signed coupon must be mailed on or before the due date of your Notice of Violation. You will be notified by mail of the scheduled date and time for your hearing.
I am Handicapped and unable to appear in court for my hearing.
You must respond to your Notice of Violation on or before your due date. If you wish to contest the Notice of Violation, you do not need to appear before an Adjudicative Hearing officer. However you must submit in writing, on or before your due date, a copy of your disabled placard and a written explanation of your actions or concerns. This written explanation will be reviewed and a decision will be issued by mail. Please call Violations Processing Center/Irving Customer Service Center at (866) 790-4111 for additional information.
Can I make a hearing request over the phone?
No, all requests must be in writing.
Can someone other than me attend the hearing?
Only you or your legal counsel may appear at an adjudicative hearing.
Is there more than one place that I can attend my hearing?
No.
Can I bring a lawyer to the hearing with me?
Yes.
Under what circumstances can this notice be dismissed?
The City of Irving Code of Ordinance No. 2006 Section 11-306 Sec. 11-243, Affirmative Defenses, defines 8 reasons that a Notice of Violation issued under Sec. 11-243 of the code may be dismissed. The reasons are if:
(1) The traffic-control signal was not in proper position and sufficiently legible to an ordinarily observant person;
(2) The operator of the motor vehicle was acting in compliance with the lawful order or direction of a police officer;
(3) The operator of the motor vehicle violated the instructions of the traffic-control signal so as to yield the right-of-way to an immediately approaching authorized emergency vehicle;
(4) The motor vehicle was being operated as an authorized emergency vehicle under Chapter 546 of the Texas Transportation Code and that the operator was acting in compliance with that Chapter;
(5) The motor vehicle was a stolen vehicle and being operated by a person other than the owner of the vehicle without the effective consent of the owner;
(6) The license plate depicted in the recorded image of the violation was a stolen plate and being displayed on a motor vehicle other than the motor vehicle for which the plate had been issued;
(7) The presence of ice, snow, unusual amounts of rain or other unusually hazardous road conditions existed that would make compliance with this article and with the traffic-control signal more dangerous under the circumstances than noncompliance; or
(8) The person who received the notice of violation was not the owner of the motor vehicle at the time of the violation.
(b) To demonstrate that at the time of the violation the motor vehicle was a stolen vehicle or the license plate displayed on the motor vehicle was a stolen plate, the owner must submit proof acceptable to the hearing officer that the theft of the vehicle or license plate had been timely reported to the appropriate law enforcement agency.
If I disagree with the Adjudicative Hearing Officer’s findings and want to appeal the decision, what do I do?
You may appeal a liable decision by filing a notice of appeal and paying a non-refundable filing fee of $25, in person, with the Chief Clerk of the Municipal Courts not later than 30 days after the Hearing Officer’s findings. You must complete an appeal request form, and a statement of personal financial obligation to secure an appeal and stay enforcement.
What is an appeal?
Sec. VIII. Appeal
A person who is found liable after an administrative adjudication hearing may appeal that finding of civil liability to the municipal court by filing a notice of appeal with the clerk of the municipal court. The notice of appeal must be filed not later than the thirtieth (30) day after the date on which the administrative adjudication hearing officer entered the finding of civil liability, and must be accompanied by payment of the costs required by the law for the court, and a notarized statement of personal financial obligation. If these three items are not filed, the appeal is not perfected, and does not stay enforcement of the civil penalty. An appeal shall be determined by the municipal court by trial de novo. The affidavits submitted under section 21-208 shall be admitted by the municipal judge in the trial de novo, and the issues must be proved by a preponderance of the evidence. A person found liable by the municipal court shall pay the civil penalty and any other fees due the city.
Ord. No. 8746, § 1, 1-25-07
How do I know that these violations are valid?
Images of your vehicle were captured and recorded by an Automated Intersection Safety System. You can review your images and video of the actual occurrence online. The images and video were reviewed by several qualified technicians and finally by the Irving Police Department before the alleged civil infraction was affirmed and mailed to you as the registered owner or identified driver. You have the option of contesting the Notice of Violation by requesting in writing an administrative hearing, at which time you may discuss the validity of the images and video captured on the date and time detailed on the Notice of Violation.
What if the camera was not working or it was defective?
If you look at the front of the Notice of Violation – at the paragraph under the close-up of your license plate – the City of Irving Police Department states in the first sentence that the Automated Intersection Safety System was operating correctly at the time of this violation.
What company provides the red light camera program in Irving?
The City of Irving has contracted with American Traffic Solutions Inc. to provide the red light camera enforcement program. ATS will install and maintain all equipment related to this program and process and review all violations captured by the equipment. More information about ATS is available at www.atsol.com.