Economic Crimes Unit
Identity theft, forgery, and credit card abuse are among the most difficult offenses facing citizens today. In our ongoing efforts to combat these problems the following information is being offered by the Irving Police Department's Economic Crimes Unit.
Please read through the "Frequently Asked Questions" section below to find the answers to questions you may have and the forms that you may need to print and fill out. Please remember that it is very important that all instructions are followed regarding these forms and that each is completed thoroughly and accurately for the investigator(s) to perform an extensive, detailed, and well-documented investigation.
If you have questions that are not answered in the "Frequently Asked Questions" you can contact the Irving Police Department, Criminal Investigations Division at 972-721-2535.
Once you complete your forms, you can mail the documents to the following address:
Irving Police Department
305 N. O’Connor Road
Irving, Texas 75061
Attn: Economic Crimes Unit
Reporting a Forgery by an Individual
If your checks are being used fraudulently you can't "file charges." Only the person or business who has suffered the monetary loss can file charges. Ultimately the bank should reimburse you for the "monetary loss" that you have suffered which then makes them the complainant. As a courtesy to you, the account holder, the Irving Police Department will allow you to initiate an offense report and a report number will be sent to you in the mail. You will need to provide this number to your bank and they will need to contact us.
Reporting a Credit Card / Debit Card Abuse by an Individual
If your credit cards are being used fraudulently you can't "file charges." Only the person or business who has suffered the monetary loss can file charges. Ultimately the bank or credit card company should reimburse you for the "monetary loss" that you have suffered which makes them the complainant. As a courtesy to you, the account holder, the Irving Police Department will allow you to initiate an offense report and a report number will be sent to you in the mail. You will need to provide this number to your bank or credit card company and they will need to contact us.
Someone has written checks on my checking account without my permission. What do I do?
If someone uses your checking account to write checks without the account holder's permission then a forgery has been committed. The person writing the checks may have stolen your checkbook or they may have used your account number and bank routing number to create counterfeit checks with your information on the checks.
Notify your bank, if you have not already done so, and request that they close the account.
Complaints regarding checks written from insufficient funds or closed accounts must be filed with the Justice of the Peace's Office or the Check Division of the Dallas County District Attorney's Office. The Irving Police Department does not investigate these offenses.
- If you are an individual and want to report a forgery that occurred in Irving
- If you are a merchant and want to report a forgery that occurred in Irving
You should also contact the Check Verification Companies to report this to them:
- Equifax Check System - (800) 437-5120
- National Processing Co. - (800) 526-5380
- Telecheck - (800) 366-2425
Someone has used my credit card / debit card without my permission. What do I do?
A credit card /debit card abuse is committed when someone uses your existing credit card/debit card account number to make unauthorized purchases.
Notify your bank or credit card company, if you have not already done so, and request they close the account. Call the three credit reporting bureaus to report the loss and ask them to put a fraud alert on your account so that no new credit will be issued without your consent. This is especially important if any form of identification was also stolen at the same time.
- If you are an individual and want to report a credit card / debit card abuse that occurred in Irving
- If you are a merchant and want to report a credit card / debit card abuse that occurred in Irving
Someone stole my checks / credit cards. What should I do?
The Economic Crimes Unit only investigates cases that are related to the actual passing of the forged or counterfeit checks, or the fraudulent use of a credit card. If your checks are stolen in Irving (and not from the mail) you should call the Irving Police Department, (972) 273-1010, to make your report. If there are leads that can be followed up on, the report will be assigned to a Property Crimes Detective. The Economic Crimes Unit does not investigate the theft of checks or credit cards.
If your checks / credit cards were stolen from the mail you need to contact the United States Postal Inspection Service. They investigate any theft from the mail. Access their resource for more information.
Notify your bank or credit card company, if you have not already done so, and request that they close the account. Call the three credit reporting bureaus listed below to report the loss and ask them to put a fraud alert on your account so no new credit will be issued without contacting you.
This is especially important if any form of identification was also stolen at the same time.
Credit Reporting Bureaus
What is identity theft?
Identity theft occurs when someone uses your personal identifying information to:
- Open new account(s) without your permission (bank accounts or credit cards)
- Opens utilities without your permission (electrical, water, cable, etc.)
- Rent an apartment that you did not rent
- Rent or buy a home that you did not rent or buy
- Purchase a vehicle that you do not own
If you are the victim of identity theft and you are a resident of Irving or the offense occurred in Irving, access an Identity Theft Reporting Packet. This form was designed to be filled in online, printed, notarized and submitted to Economic Crimes Unit.
If you have been contacted by the IRS about someone working under your social security number, you will need to complete the IRS Identity Theft Packet and follow their directions. They will be responsible for investigating these offenses. Access the IRS website for more information.
I received a check in the mail and I was told to cash the check then send some of the money to another location. Now my bank has told me the check was counterfeit. What should I do?
The Irving Police Department does not investigate these scams. The people who contacted you are very often not located in the United States. The information that you've been given is fictitious. If you received the check through the U.S. mail, you can report the incident to the United States Postal Inspection Service.
If the person sent you the check by FedEx, DHL, UPS or another manner and the scam was perpetrated over the internet, you should contact the Internet Crime Complaint Center.
I made a purchase (or sold an item) on eBay (or another internet site) and I've not received the package (or the payment). What can I do?
Contact the Internet Crime Complaint Center.
I've had my mail stolen. Who should I contact?
The United States Postal Inspection Service investigates theft from the U.S. Mail. If you had checks or credit cards stolen from the mail, they will also investigate this. You can contact them by visiting their online resource.
My driver's license was lost or stolen. What should I do?
Apply for a duplicate driver's license as soon as possible through your local DPS office and ask them to put an "alarm" on your driver's license as stolen to help prevent identity theft. Also, notify the credit reporting bureaus and request a credit report after one month.
My Social Security Card was lost or stolen? What should I do?
Call the Social Security Administration Fraud Hotline to notify them of the loss and get information on how to get a duplicate card. Also, notify the credit reporting bureaus listed above. Request a copy of a credit report a month or two after the theft to make sure no fraudulent accounts are being opened.