FAQs

Topics

Construction Details and Specifications

Construction details and specifications can be downloaded on the Capital Improvement Program (CIP) downloads webpage. For questions concerning private development, call (972) 721-4677. For other Engineering questions email or call (972) 721-2611.

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Copy of a Plat or Construction Plans

To get a copy of a plat or construction plans please contact the CIP Department at (972) 721-2768 or email. These copies can be delivered electronically at no charge or hard copies can be made at $3 per sheet.

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Elevation Certificate

The elevation certificate is used to certify building elevations in conjunction with obtaining a Letter of Map Amendment (LOMA) or a Letter of Map Revision-F (LOMR-F). It is also used to rate post FIRM building construction by the Federal Emergency Management Agency (FEMA). The elevation certificate can be download from FEMA at Elevation Certificate.  A surveyor will do the field work and when complete, the City of Irving receives the form and submits it to FEMA.

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Equipment / Materials

The contractor is allowed to stockpile equipment and materials on the construction site in the amount as to not cause delays in construction.

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Flags and Construction Staking

Prior to any construction or development a project is surveyed. The City of Irving has a survey crew and surveys some of its proposed projects. Other projects use private surveyors. The survey will include paint markings, stakes and flags. This survey could be done for a city project or for any one of the franchise companies. To inquire about city projects call (972) 721-2611 or visit the CIP Projects web page.

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Flood Plain

To determine if your property is in a flood plain go to FEMA's mapping center at msc.fema.gov/portal

You can input the address and produce a Flood Insurance Rate Map (FIRM) for the specified property. If you need assistance with this please contact the CIP Department at (972) 721-2768. The 100-year flood zone is not based on years as the name implies but is a 1% chance that any rainfall event will produce that amount of rain. The FIRM is used by mortgage & insurance companies to determine if flood insurance is required.

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Flooding

Flooding issues are a major concern for the City of Irving. Areas of flooding should be reported to the Flood Plain Manager at (972) 721-3721. These events are documented and categorized so that resources can be planned. Some solutions may be as simple as removing debris to allow better flow and others will be long-term planning and budgeting.

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Franchise Utilities

Franchise Utilities are those utilities that are not City of Irving and have an agreement with the city to use right-of-way for there infrastructure. These include electricity, phone, cable and gas. The franchise utility companies also do construction in the public right-of-way. For questions or concerns about their construction projects, please contact the respective company. The most common of these are:

  • Atmos (800) 817-8090
  • AT&T (800) 246-8464
  • Verizon (800) 453-1000
  • Oncor (888) 313-4747
  • Spectrum (Time Warner) Cable (877) 833-6350

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GPS Monuments / Benchmarks

The City of Irving has a GPS monument system based on half mile grid. The monuments have northing, easting and elevation (X, Y and Z). The data sheets for these monuments are located on the downloads page.

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Standing Water

Standing water can be reported to the Flood Plain Manager at (972) 721-3721 who handles all drainage and flooding-related problems. Some issues can be rectified with work from the Streets Division of the city while others will need planning and budgeting.

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Trash / Debris / Mud

The contractor is required to keep the construction site reasonable clean and clear of debris. The city has the authority to request the site be cleaned. For any items of concern, contact the City Inspector for that project. The inspector for the project can be found on the CIP Projects or by calling (972) 721-2611.

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Utility Locates

The City of Irving will locate water and sanitary sewer lines prior to any construction. This is done through the Water Utilities Department. For water and sanitary sewer locates, please go to the Water Utilities web page. For location of other utilities please contact the one-call notification center for Texas, Texas811 or call (800) 344-8377.

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Water Meters

To add an additional meter to a property, contact Robert Mardis at (972) 721-4670. For any issues with an existing meter please contact the Water Utilities Department at (972) 721-2281.

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Water and Sanitary Sewer Service

During construction of water and sanitary sewer, there may be instances where these services may be interrupted. More so with water main construction as these lines have to be isolated (water turned off) to connect the new construction to the existing system. Notice is given in advance of having the water turned off. For water main breaks and outages not associated with construction see the Water Utilities FAQ page.

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Duration / Noise / Working Hours

Capital Improvement construction involves a number of personnel, vehicles and large equipment and is inherently loud. Your patience during construction is appreciated. Working hours for a project are from 7 a.m. until 6 p.m. Monday through Friday except for city holidays. Exceptions for city holidays and Saturdays can be made.

Projects are bid with a certain number of calendar days and are expected to be finished in that timeframe. The contractor can be fined for exceeding that number of days in the contract. For any items of concern, contact the City Inspector for that project. The inspector for the project can be found on the CIP Projects page or by calling (972) 721-2611.

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