Irving Animal Services (IAS) Officers work seven days a week to maintain a safe and healthy environment for both humans and animals living in Irving’s 67.9 square miles. Animal Services Officers are on duty from 8 a.m. to 5 p.m. and are on call for emergencies after business hours, and on city holidays.
Animal Services Officers respond to the following:
All reports received by phone or online are assigned priority levels based on the nature and severity of each call. Officers will respond to the highest priority calls first. Officer response times vary based on the number of active calls and their corresponding priority levels.
Contact Animal Services
To report an animal related issue or concern, call the IAS Field Services unit at (972) 721-2256 or file an online report.
Be ready to provide a detailed description of the problem, including the species, breed, color, and size of the animal, as well as an address or specific location where the violation is taking place.
If you are experiencing an emergency, dial 911.
For information about wildlife management in urban areas please visit: