Other Utilities and Services

Electric

For a list of retail electric providers in your area, visit the Power to Choose website. If you have questions about how to choose a retail electric provider, call (866) 797-4839.

The affiliate retail electric provider was a part of the original electric company that generated and sold electricity in this area. After deregulation, the affiliate retail electric provider only sells electricity and provides customer service. The local wires company is the company that transmits and delivers electricity and is still responsible for maintenance and repair of poles and wires.

  • Affiliate Electric Company: TXU Energy, (800) 242-9113
  • Local Wires Company: TXU Electric Delivery, (888) 313-4747
  • Report issues, downed power lines, street light problems or items hanging from lines, as well as view outage maps: Oncor, (888) 313-6862

Entertainment/Television, Internet Services

Providers may have limited service areas within the city.

Garbage Collection and Recycling

To begin residential service, contact Customer Service at (972) 721-2411 or visit the Customer Services page.

Natural Gas

  • Atmos Energy: (800) 460-3030 / Hearing Impaired (Teletype) (800) 735-2988

Newspapers and Magazines

Pets

Phones

  • AT&T: (800) 464-7928
  • Verizon: (800) 4000 / TYY or TDD call 711 or (800) 735-2989

Transportation

Vehicles

Voter Registration

Miscellaneous Services