Strategic thinking, planning and management play a strong role in the City of Irving’s organizational culture. The city’s organizational strategy, Future in Focus, consists of five focus areas and 18 operating strategies. Based on input from city leadership and key stakeholders, the plan works in tandem with the city’s 5-year capital plans, City Council priorities and annual budgets. Future in Focus encompasses key initiatives that allow the city to stay focused on what matters most, which is to deliver exceptional services and promote a high quality of life for residents, businesses, and visitors.
In FY 2021, the city launched an online dashboard to communicate how the city is achieving its strategic goals. The dashboard is project-based and provides detailed information on key initiatives. The Future in Focus Report Card demonstrates staff achievement towards the organizational goals and objectives.