The City of Irving is guiding its future growth and development with its Strategic Plan which consists of six goals and 25 objectives and is based on input from City Council, staff, residents, visitors, and businesses. Resident satisfaction with code enforcement, appearance of the city, quality of life, and other key indicators has risen significantly. We continue to enhance recreational and cultural opportunities to provide residents a variety of special events and programs families can enjoy.
All of these improvements have resulted in a heightened quality of life for residents, visitors, and businesses. The Strategic Plan allows the city to stay focused on what is most important to our customers and drives advancement in the areas that matter most.
In FY 2021, the city launched an online dashboard to communicating how the city is achieving its strategic goals set by City Council. The dashboard is project-based and provides detailed information on key initiatives. The Strategic Plan Report Card demonstrates the achievement towards the strategic goals and is measures based.