The City of Irving Customer Service Department staff is very interested to hear your feedback. Staffers are here to help customers with questions or concerns. Before contacting the staff, consult the Frequently Asked Questions (FAQ) page for answers to questions.
Physical Address
City of Irving, City Hall
Customer Service Division, First Floor
825 W. Irving Blvd.
Irving, Texas 75060
Ph: (972) 721-2411
When referencing an account, please have the account number ready and available before calling.
Mailing Address
City of Irving
P.O. Box 152288
Irving, Texas 75015-2288
After Hours (Emergency) Number
(972) 721-2318