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Ambulance Service Fees
The following information about the fire department's ambulance services and charges has been taken from Irving, Texas - Code of Ordinances, Part II - The Code, Chapter 5 - Ambulance Service, Sec. 5-02 - Emergency Service Generally and can be reviewed at the following link: Code of Ordinances
Sec. 5-02. - Emergency service generally.
(a) To be provided by city fire department. The fire department of the city shall provide emergency ambulance service within the city. It shall be unlawful for any person not employed by the City of Irving Fire Department to provide an emergency ambulance pick-up of any person in the City of Irving. It shall be an affirmative defense to prosecution under this subsection if the ambulance service is provided:
(1) By another governmentally owned ambulance service operating pursuant to an interlocal agreement for mutual assistance;
(2) By a private firm operating under a contract with the City of Irving which specifically allows in writing the provision of ambulance service at the request of the fire chief;
(3) By a firm operating an auxiliary ambulance licensed by the City of Irving and providing such service to a special event as required by this chapter; or
(4) By a firm operating an auxiliary ambulance licensed by the City of Irving which firm was requested to provide emergency ambulance in a specific instance by the chief of the fire department or his designee.
(b) Fee.
(1) The following fees shall be charged per trip for the transportation by emergency ambulance of a resident to a hospital:
Service | Fee |
Basic Life Support (BLS) | $750 |
Advanced Life Support (ALS) 1 | $850 |
Advanced Life Support (ALS) 2 | $950 |
(2) The following fees shall be charged per trip for the transportation by emergency ambulance of a resident sixty-five (65) years of age or older to a hospital:
Service | Fee |
Basic Life Support (BLS) | $650 |
Advanced Life Support (ALS)1 | $750 |
Advanced Life Support (ALS) 2 | $850 |
(3) The following fees shall be charged per trip for the transportation by emergency ambulance of a non-resident to a hospital:
Service | Fee |
Basic Life Support (BLS) | $850 |
Advanced Life Support (ALS) 1 | $950 |
Advanced Life Support (ALS) 2 | $1,050 |
(4) Consumables used by the ambulance personnel to treat an individual that is transported to a hospital by emergency ambulance shall be charged at a rate of thirty (30) percent above cost.
(5) A fee of fifteen dollars ($15.00) per mile shall be charged for the transportation by emergency ambulance of a person to a hospital.
(6) A fee of one hundred dollars ($100.00) shall be charged for advanced treatment/no transport of a resident.
(7) A fee of one hundred and fifty dollars ($150.00) shall be charged for advanced treatment/no transport of a non-resident.
(8) A technology fee of five dollars ($5.00) per patient will be added to each transport bill in order to recoup costs of electronic patient data capture.
(9) The city shall accept as full payment of the fee, required by this section, the money paid as the "allowable charge" pursuant to a proper claim by an eligible patient under Medicare or Medicaid.
(c) Responsibility for payment of fee. The person receiving emergency ambulance service and any person contracting for the service shall be responsible for payment of the fee. In the case of service received by a minor, the parent or guardian of the minor shall be responsible for payment of the fee.
Contact Us
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Ambulance Billing
If ambulance service on or after 10/01/2021:
Digitech
P.O. Box 843949
Dallas, TX 75284P: (833) 532-2193
Mon-Fri 8:30 AM-5:30 PM
Email: cityofirving@payambulance.comIf ambulance service prior to 10/01/2021:
P: (972) 721-2738
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Irving Fire Department
Administration845 W. Irving Blvd.
Irving, TX 75060P: (972) 721-2651
F: (972) 721-2795
After-hours: (972) 721-2308
Emergency: 911Hours
(Excluding Holidays)
Monday through Friday
8 a.m. to 5 p.m.Recruitment Office
James C. Malone, Jr.
(972) 721-4861
Email Fire RecruiterPublic Information Officer (PIO)
Anthony P. Kennedy
(972) 721-4838
Email Fire PIO