Hoopla Digital
What is hoopla digital?
Hoopla Digital is a pay-per-use streaming service. The hoopla digital collection includes over a million eBooks, digital audiobooks, comic books, music, movies and television shows that can be downloaded or streamed to your digital device.
FREQUENTLY ASKED QUESTIONS
HOW MANY ITEMS CAN I CHECK OUT FROM HOOPLA?
You can check out up to seven (7) items every calendar month. This limit will reset at the beginning of each month. There are daily borrowing limits in place for this service.
After you create an account, you will need your 14-digit library card number and four-digit PIN to use hoopla digital.
HOW LONG CAN I BORROW ITEMS FROM HOOPLA?
- Movies & television shows – 3 days
- Music albums - 7 days
- eBooks, digital audiobooks and comics - 21 days
- BingePass - 7 days
WHY CAN'T I BORROW MORE FROM HOOPLA?
The library pays each time someone borrows an item from hoopla. A yearly budget is set for hoopla which means a daily budget limit is also in place. This limitation is due to a cost issue. Although hoopla is free for patrons to use, the library must pay for each download.
HOW CAN I GET MORE DIGITAL CONTENT?
Every three months, hoopla offers a special Bonus Borrows collection. Borrowing from this list of hundreds of top titles does not count against the monthly borrows limit for the patron or the daily budget limit for the library. These are tentatively available in February, May, August, and November and can be accessed by clicking on the Bonus Borrows banner in hoopla during those months.
For even more digital content, see all the great options on our Digital Downloads page.
ANY TROUBLESHOOTING TIPS?
For frequently encountered issues or additional assistance, visit the Troubleshooting Page. For more information on common hoopla error messages click here.
Compatible Devices and Instructions
To check for device compatibility, visit the hoopla digital help page:
hoopladigital.com/help
Device |
Download App |
Instructions |
Android phones & tablets | ||
Apple iPhone & iPad | ||
Amazon Fire Tablets | ||
Web Access Only |
WHAT AMAZON DEVICES DOES HOOPLA SUPPORT?
Kindle Fire tablet: Hoopla Digital supports all Kindle Fire tablet devices running Fire OS 6.0.0 and newer.
Fire TV: We currently support all 1st, 2nd and 3rd gen devices. We do not currently support Fire TV Cube.
Alexa: We currently fully support Amazon Echo, Echo Plus, Dot, Spot, and Show.
Hoopla is not supported on 1st generation devices or on the Amazon Tap.
Need Help?
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Have you followed the instructions but still can't get it to work?
Did you check-out an eBook that failed to download?
Check out the Troubleshooting page for our top tips, or fill out our Digital Downloads Troubleshooting form and we will return your message during regular business hours, Monday to Friday, 8 A.M. to 5 P.M.
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Which collection to choose first?
If you're not sure which Digital Download collection to use, we recommend searching the library's catalog for your favorite authors and subjects to identify which collection will have what you want.
After searching for a favorite topic, on the search results page you can limit the list to items from our Digital Download collections by selecting "Electronic Resources" in the left column under the heading Type of Material. Browse through this new filtered list and look for which Digital Download collection appears most frequently.