Renew My Library Card

Any Irving Library card can be renewed if the customer has no overdue materials or fees posted to the account. Account status is visible online through the library’s catalog.

FULL-ACCESS CARDS - IRVING RESIDENTS OR NON-RESIDENTS

Cards can be renewed in person at the South Irving Library, Valley Ranch Library or West Irving Library. Identification documents from the list of acceptable forms of identification (PDF) must be provided. Non-residents will pay the required annual non-resident fee at this time.

ONLINE RENEWAL OF FULL-ACCESS CARDS 

Patrons may renew a card without visiting the library by emailing a scanned copy or photo of each of the following acceptable forms of identification to circulation@CityofIrving.org with the subject line “RENEW IPL CARD.” It may take up to two business days for the card renewal to be processed and approved. An email reply will be sent to confirm that the card is renewed and to provide instructions for the online payment of the required non-resident fee.

NOTE: We cannot guarantee the security of personal information emailed to the library. 

ITEMS REQUIRED FOR LIBRARY CARD RENEWAL

1. Card information

  • Current library card number or photo of back of card

 2. Online List A - Photo ID (must show complete ID card with clear picture and name)
 

  • Valid State-Issued ID or Driver’s License
  • Government-Issued ID
  •  U.S. Residency Visa
  •  Mexican Consular Card

3.  Online List B - Address ID (must show name and address)
 

  • Current signed lease agreement
  • Current car or vehicle insurance
  • Current voter’s registration card
  • Utility bill from past 60 days

YOUTH CARD 

Youth cards are not eligible for online renewals. The parent or guardian may visit any library location along with identification documents from the list of acceptable forms of identification (PDF). The child OR the child’s card must be present to renew.

IRVING STUDENT CARD

Student cards expire every Aug 31st, at the beginning of the new school year. To renew an Irving Student card, students can visit the library and show a current school ID from a school located in Irving. Students can also scan and upload a student ID, report card or other proof of enrollment at an eligible Irving school to renew over LibChat, or send the same information by email to circulation@cityofirving.org

IRVING COLLEGE CARD

College cards can be renewed online by sending the card number, a scan or photo of the college ID and a scan or photo of a government-issued photo ID to circulation@cityofirving.org or uploading the same information to LibChat. College cards can also be renewed in person with the same documentation.

CORPORATE CARD 

Each authorized Corporate card issued is renewable annually. The company or business should send an updated authorization request and an updated application (PDF) with any changes to circulation@cityofirving.org. The updated authorization list must be submitted on company letterhead.

TEXSHARE CARD

TexShare cards cannot be requested or renewed by chat. They can be renewed in person and by email only. Full information is available on the TexShare page.

COMPUTER ACCESS CARD 

Patrons may renew an expired Computer Use Only card by presenting an acceptable form of identification from this list in person. Non-residents and those who cannot provide a current address ID will need to pay the $10 annual card fee in order to renew the card.

ONLINE USE ONLY ECARD

Patrons must resubmit an ecard form to renew an eCard, The $40 annual eCard fee will need to be paid before the card can be used.


 



Renew by Chat

Renew By Chat

Chat Hours:
10 a.m. to 6 p.m. Monday-Thursday
10 a.m. to 5:30 p.m. Friday and Saturday

If you’d prefer to renew your library card more quickly, please connect to a librarian through chat. The tab to jump into the chat is located on the right side of the window and has the wording "Ask Us." Click on the tab and the chat window opens. Please have your library card, photo ID (online list A) and proof of address (online List B) ready. Non-residents will need to pay the annual non-resident fee of $40 to renew their library card.

We will need to verify some information. As part of this process, you will need to upload a picture of the back of your library card, your current photo ID and an address ID showing the correct address. The address ID can be any of the following:

  • Current signed lease agreement 
  • Current car or vehicle insurance 
  • Current voter’s registration card 
  • Utility bill from past 60 days

More information can be found here:

https://www.cityofirving.org/DocumentCenter/View/43406/Items-required-for-Library-Card-Registration-or-Library-Card-Renewal-via-email-31820

NOTE: We cannot guarantee the security of personal information emailed to the library or uploaded to the chat service.