Sanitation Service Discount

Solid Waste Services provides 20 percent discount on single-family residential solid waste service for residents 65 years of age and older or for those who collect Social Security Disability.

A senior citizen must provide the following:

• Birth date and driver’s license number
• Proof of residency and responsibility for payment of water bill at location listed

A person who collects Social Security Disability, must provide one of the following:

• Letter from Social Security Administration, check stub or verification from the Dallas Central Appraisal District

The form is located online (PDF). Residents need to bring the completed form along with the accepted methods of proof to City Hall, 825 W. Irving Blvd. Customer Service office hours are Monday, Tuesday, Thursday and Friday from 8 a.m. to 5 p.m. Wednesday office hours are 7:30 a.m. to 5:30 p.m.