Health inspectors help to improve the community by protecting life, health and safety through education and the enforcement of all health codes related to food establishments, childcare facilities, nursing homes and smoking.
General questions or comments are welcome at (972) 721-2371.
The City of Irving no longer issues permits for Food Manager permits, Mobile Food Truck permits, or Temporary Food permits for Mobile Food Trucks. Mobile Food trucks will be required to have a permit from Dallas County to operate within the City of Irving. Visit Dallas County for more information at the link below.
File a Health Complaint
Residents, businesses and visitors in the City of Irving may file complaints regarding health or safety issues for food establishments, childcare facilities, nursing homes and smoking-related concerns.
Contact the Inspections Department at (972) 721-2371 during regular business hours or email the department with detailed information of the complaint. Messages can be left after regular business hours at (972) 721-4912.
City of Irving health inspectors regularly receive questions about cottage food operations. A cottage food operator is defined as an individual producing food items, operating out of the individual’s home. This type of food operation is legal in Texas; however, there are tight regulations around running a cottage food business.
- The food produced is not time and temperature controlled for safety, such as breads, some canned foods, roasted coffee and dried tea blends.
- Food must be produced in the individual’s home – not a commercial kitchen.
- Products must be labeled with the required language.
- Food must be sold and delivered directly to consumers.
- Sales from the cottage food operation must be an annual gross income of $50,000 or less.
For more information, search “cottage food” at the Texas Department of State Health Services, DSHS.Texas.gov. Another recommended resource is the TexasCottageFoodLaw.com website.
Local health departments, including Irving health inspectors, are prohibited from inspecting a cottage food production operation. However, the department can act “to prevent an immediate and serious threat to human life or health.”
In addition, the Irving Inspections Department is required to maintain records of all complaints against cottage food production operations.
In an ongoing effort to provide the highest level of service delivery, the City of Irving encourages input from residents, businesses and visitors. The following guidelines may help resolve issues and answer questions.
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