Billing Information

You will be mailed a bill each month that includes charges for water consumption, wastewater collection, refuse collection, storm drainage, and utility franchise fees. There is also options to make a tax-deductible donation for park land acquisition and / or a donation to our Animal Shelter. Payment is due 15 days from the date bills are mailed. Acceptable forms of payment are cash, personal checks, money orders, and major credit cards (Visa, MasterCard, Discover).

If you have questions or concerns about your utility bill, you are always welcome to visit our office, call us at (972) 721-2411, or select from the following helpful information:

You may also consult our Frequently Asked Questions (FAQs).