Goal 1: Build and maintain a library collection that is relevant to the community.
>> Re-assess and revise the library’s collection development / collection management policy and procedures, including weeding, bindery, gifts and all other aspects of collection development.
>> Develop innovative and effective tools that measure collection use and relevancy.
>> Evaluate the viability of offsite storage solutions and develop processes that promote accessibility of any materials stored offsite to ensure that materials are managed efficiently.
>> Identify and invest in areas of the collection where local interest, language, or timeliness of information is critical and drive demand.
>> Set aggressive goals for growing the digital collection with relevant and popular materials.
Goal 2: Establish core programming strategies that are relevant to the community and fulfill the Library’s mission.
>> Establish key focus areas for library programming utilizing surveys, statistical information and conversations with community stakeholders.
>> Solicit feedback from underserved populations to ensure community representation in programming strategies.
>> Assess the organization’s readiness and capacity for implementing core programming strategies; adjust organizational structure and/or work assignments to align with implementation if needed.
>> Develop a program satisfaction assessment tool to measure the effectiveness of programs in meeting community needs.
>> Pursue effective ways of marketing and branding core programming strategies.
>> Assess and revise methods for planning and funding for programming.
Goal 3: Analyze and improve library services for efficiency and accessibility.
>> Examine key processes to identify areas for improving staff efficiency.
>> Assess library service processes for their potential to create barriers to library use.
>> Investigate potential gains and cost effectiveness of adopting new technologies that improve service quality and staff efficiency.
>> Create structures for process review directed at increasing customer service quality.