Rates and Service Fees

The City of Irving offers the following services for customers. Note that not all services may be offered at particular locations. These services are billed on one statement for customer convenience. View an example of the new billing statement (PDF)

View the latest rate card of city utilities (PDF)

Meters are read every 28 to 34 days (readings vary due to weekends and holidays). Utility invoices are generated and mailed out based on cycle and are due 25 days after they are generated.

Operating as a municipality, Irving is a publicly owned, not-for-profit organization. The billing and collection procedures of Irving Utilities are established to protect the interest of all ratepayers. Irving also follows guidelines mandated by the State of Texas under the Texas Utility Code, as well as Texas Commission on Environmental Quality (TCEQ) under the Safe Drinking Water Act.