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Emergency Assistance
The City of Irving encourages residents to access community resources for help finding food, shelter and other services during an emergency.
- Call 211 to be connected with a variety of needs and referrals for service from the Texas Department of State Health Services.
Note: This list may not be comprehensive, and residents should verify services and schedules with the listed providers. Organizations listed are not affiliated with, sponsored or endorsed by the City of Irving. Updates can be emailed to the Communications Department.
Food Pantries
- Crisis Ministries: (972) 254-0973
- Salvation Army: (972) 438-6552
- Irving Cares: (972) 721-9181
- North Texas Food Bank: (214) 269-0906
- Catholic Charities: Call (972) 246-6027 for a list of Irving mobile food pantries and schedules.
- Good Shepherd Lutheran Church Fishes and Loaves Food Pantry: 9:30 a.m. to noon, Saturdays. Call (972) 790-2121 for more information.
- Dayspring Family Church: (972) 399-7729
- Northgate United Methodist Church: 8:30-10:30 a.m., first and third Saturdays of the month. Call (972) 252-8519 for more information.
- Irving Islamic Center: (972) 812-2230 or email their Social Services division.
Free Meals to Students
- Irving ISD School Meals: (972) 600-5000
- Carrollton-Farmers Branch ISD School Meals: (972) 968-6100
- Coppell ISD School Meals: (214) 496-6000
Irving Parks and Recreation SENIOR MEALS PROGRAM
Senior Irving residents are eligible for low-cost or free meals through the Heritage Senior Center. Membership at the Senior Center is not required, but an application packet must be filled out. For details, visit the Heritage Senior Center’s Meal Program page or call (972) 721-2496.
Sheltering/Housing
- Crisis Ministries: (972) 254-0973
- Irving Family Advocacy Center (assists in finding domestic violence shelter): (972) 721-6560
- Irving Islamic Center: (972) 812-2230 or email their Social Services division.
- Level Pathways (for homeless students): (972) 887-3344
- Brighter Tomorrows (domestic violence shelter): (972) 262-8383
- Family Gateway (family homeless shelter): (214) 823-4500
- Red Cross/Dallas (Temporary Sheltering/Housing; Financial Assistance): (877) 272-7337
- Find open shelters in an emergency: https://www.redcross.org/local/texas/north-texas/get-help.html
Rental/Utility Assistance
- Crisis Ministries: (972) 254-0973
- Salvation Army: (972) 438-6552
- Irving Cares: (972) 721-9181
- St. Vincent de Paul Society: (972) 665-8759
- Texas Department of State Health Services: Call 211
LANDLORD/Tenant IssueS
- Dallas County Tenant Hotline: (833) 743-0072 or (214) 653-6563; Email Tenanthotline@dallascounty.org
- Housing Crisis Center: (214) 828-9623
- Texas Tenants Union: (214) 823-2733
Additional Renter Resources
- Texas Apartment Association (TAA) | COVID-19 Resources for Renters: Also, FAQs and other resources from TAA.
- Apartment Association of Greater Dallas (AAGD) COVID19 Response: AAGD report of recommendations to landlords and rental management companies, Frequently Asked Questions and social services resources addressing the needs of renters.
- Asociacion de Apartamentos del Area de Dallas en Respuesta al COVID-19
Utility Assistance
- Crisis Ministries: (972) 254-0973
- Dallas County Comprehensive Energy Assistance Program
- Dallas County Veterans Service Office: (972) 692-4939
- Irving Cares: (972) 721-9181
- Irving Community Service Center: (972) 251-4054
- Irving Islamic Center: (972) 812-2230 or email their Social Services division.
- Salvation Army of Dallas County and Irving: (972) 721-9503
- St. Vincent de Paul Society: (972) 665-8759
- Texas Department of State Health Services: 211, Option 6
- Urban Community Center of North Texas: (469) 913-8202
Homeless Services
- Texas Department of State Health Services: Call 211
- Family Gateway: (214) 823-4500
- Crisis Ministries: (972) 254-0973
- Red Cross: Find open shelters in an emergency
Household Items
- The Main Place (diapers, clothing, hygiene, bath and bed linens): By Appointment Only, (972) 252-4082
Child/Youth Services
- YMCA of Metro Dallas (emergency childcare): (214) 880-9622
- Carter’s House (diapers, baby wipes, formula, socks, underwear for children up to 5 years old): (800) 943-8663
- The Main Place (diapers, clothing, hygiene, bed linens): By Appointment Only, (972) 252-4082
COVID-19 Health, Social Services Assistance