Emergency Assistance

The City of Irving encourages residents to access community resources for help finding food, shelter and other services during an emergency.

Call 211 to be connected with a variety of needs and referrals for service from the Texas Department of State Health Services.

Note: This list may not be comprehensive, and residents should verify services and schedules with the listed providers. Organizations listed are not affiliated with, sponsored or endorsed by the City of Irving. Updates can be emailed to the Communications Department.

Food Pantries

Crisis Ministries: (972) 254-0973
Salvation Army: (972) 438-6552
Irving Cares: (972) 721-9181
North Texas Food Bank: (214) 269-0906
Catholic Charities: Call (972) 246-6027 for a list of Irving mobile food pantries and schedules.
Good Shepherd Lutheran Church Fishes and Loaves Food Pantry: 9:30 a.m. to noon, Saturdays. Call (972) 790-2121 for more information.
Dayspring Family Church: (972) 399-7729
Northgate United Methodist Church: 8:30-10:30 a.m., first and third Saturdays of the month. Call (972) 252-8519 for more information.
Irving Islamic Center: (972) 812-2230 or email their Social Services division.

Free Meals to Students

Irving Parks and Recreation SENIOR MEALS PROGRAM

Senior Irving residents are eligible for low-cost or free meals through the Heritage Senior Center. Membership at the Senior Center is not required, but an application packet must be filled out. For details, visit the Heritage Senior Center’s Meal Program page or call (972) 721-2496.

Sheltering/Housing

Crisis Ministries: (972) 254-0973
Irving Family Advocacy Center (assists in finding domestic violence shelter): (972) 721-6560
Irving Islamic Center: (972) 812-2230 or email their Social Services division.
Level Pathways (for homeless students): (972) 887-3344
Brighter Tomorrows (domestic violence shelter): (972) 262-8383
Family Gateway (family homeless shelter): (214) 823-4500
Red Cross/Dallas (Temporary Sheltering/Housing; Financial Assistance): (877) 272-7337
- Find open shelters in an emergency: https://www.redcross.org/local/texas/north-texas/get-help.html

Rental/Utility Assistance

Crisis Ministries: (972) 254-0973
Salvation Army: (972) 438-6552
Irving Cares: (972) 721-9181
St. Vincent de Paul Society: (972) 665-8759
Texas Department of State Health Services: Call 211

LANDLORD/Tenant IssueS

Dallas County Tenant Hotline: (833) 743-0072 or (214) 653-6563; Email Tenanthotline@dallascounty.org
Housing Crisis Center: (214) 828-9623
Texas Tenants Union: (214) 823-2733

Additional Renter Resources

Texas Apartment Association (TAA) | COVID-19 Resources for Renters: Also, FAQs and other resources from TAA.
Apartment Association of Greater Dallas (AAGD) COVID19 Response: AAGD report of recommendations to landlords and rental management companies, Frequently Asked Questions and social services resources addressing the needs of renters.
Asociacion de Apartamentos del Area de Dallas en Respuesta al COVID-19

Utility Assistance

Crisis Ministries: (972) 254-0973
Dallas County Comprehensive Energy Assistance Program
Dallas County Veterans Service Office: (972) 692-4939
Irving Cares: (972) 721-9181
Irving Community Service Center: (972) 251-4054
Irving Islamic Center: (972) 812-2230 or email their Social Services division.
Salvation Army of Dallas County and Irving: (972) 721-9503
St. Vincent de Paul Society: (972) 665-8759
Texas Department of State Health Services: 211, Option 6
Urban Community Center of North Texas: (469) 913-8202

Homeless Services

Texas Department of State Health Services: Call 211
Family Gateway: (214) 823-4500
Crisis Ministries: (972) 254-0973
Red Cross: Find open shelters in an emergency

Household Items

The Main Place (diapers, clothing, hygiene, bath and bed linens): By Appointment Only, (972) 252-4082

Child/Youth Services

YMCA of Metro Dallas (emergency childcare): (214) 880-9622
Carter’s House (diapers, baby wipes, formula, socks, underwear for children up to 5 years old): (800) 943-8663
The Main Place (diapers, clothing, hygiene, bed linens): By Appointment Only, (972) 252-4082

COVID-19 Health, Social Services Assistance