Please review the Frequently Asked Questions before calling for a maintenance request. Many issues and questions can be resolved there.
Water and Sewer Issues
For water- and sewer-related maintenance issues and emergencies, call (972) 721-2411. Water Utilities personnel can assist you with the following:
- Sewer backup (call immediately)
- Report suspected sewer overflow
- Low water pressure
- No water service (and not related to a disconnection due to nonpayment)
- Discolored water