Short-Term Rentals

Short-term rentals (STRs) must be registered annually with the City of Irving. 

• Complete Registration Online

Instructions

After registering, go to your Business Center page. Under the orange bell icon, select the "Read Short-Term Rental Certificate of Registration Application" link to complete, pay and submit the STR registration form.

For more information about the STR registration process, contact Yessemeri Chavez via email or call (972) 721-4944.

The existing requirement that short-term rentals pay Hotel Occupancy Tax (HOT) is unchanged by the new ordinance.

For information on filing and paying the City of Irving HOT Tax, download the instructions.

• Download the HOT Tax Reporting form

If witnessing a life-threatening emergency or crime in progress, call 911. 

For non-emergency concerns related to noise disturbances and parking complaints, call the Irving Police Department non-emergency number (972) 273-1010 .

To report excessive occupancy or property maintenance concerns, contact Irving Code Enforcement at (972) 721-4929 or submit an online complaint form.

STR issues also should be reported to their host platforms, including: 

• Airbnb
• VRBO

In accordance with Chapter 8 - Article XI of the Irving Code of Ordinances, all short-term rentals (STRs) operated inside the city limits be registered annually with the city. STRs are defined as “any single-family residential structure, or portion thereof, used for lodging accommodations to guests for a period of less than thirty (30) consecutive days.” (Irving Code of Ordinances Section 8-80).

This requirement is intended to establish and maintain contact with STR operators who often do not live on the property. Neighbor concerns such as property maintenance and rental guest activity that violates city codes or state laws must be addressed and corrected swiftly.

The short-term rental (STR) ordinance establishes certain operating standards. However, it does not require an inspection of the property being registered.

For questions regarding STR licensing, contact Yessemeri Chavez in the Code Enforcement Department via email or (972) 721-4944.