Homeless Assistance Program

The Planning and Community Development Department directly aids Irving residents who are currently homeless. A homeless person is someone living in a place not meant for habitation (on the street, in a car, in a park, etc.), someone living in an emergency shelter including a hotel/motel paid by a nonprofit or faith-based organization, or someone who is fleeing domestic violence. Persons fleeing domestic violence should first contact the National Domestic Violence Hotline at (800) 799-7233.

The City of Irving can re-house qualified homeless residents and provide short-term assistance with rent payment. Please note that this program does not provide overnight or emergency sheltering. It can take several weeks for an eligible person to receive assistance.

Clients or referring agencies should contact the City of Irving at (972) 721-2667. A City of Irving screener will return calls received on this line, outline required information/documents, and schedule appointments with a case manager. Homeless persons who are without phone service may visit the department offices in person for initial screening between 8am and 5pm on weekdays.

Homeless Prevention Program 

Emergency Solutions Grant Homelessness Prevention Program assistance is targeted to those individuals and families at the greatest risk of becoming homeless. The greatest risk of homelessness is described as:

  • At imminent risk of losing primary nighttime residence within 14 days; and 
  • Have no subsequent residence identified; and
  • Lack the resources or support networks needed to obtain permanent housing

The minimum requirements for the City of Irving Homelessness Prevention Program are as follows:

  • Be an Irving resident
  • Have a notice to vacate
  • Provide last 30 days of income, if applicable
  • Resided in the residence and have paid rent for at least 3 months
  • Cannot be more than 2 months behind on rent
  • Must reside in a apartment complex that is willing to work within the City of Irving Program guidelines

Services provided:

  • Short term rental assistance
  • Housing Counseling
  • Budget Counseling

Steps in the Process:

  • To determine if you are eligible for the program please contact our hotline number at 972.721.2667 and a screener will return your call on a first come first served basis.

The rental assistance payments are determined by the Fair Market Rate chart* below.

The total rent and utilities cannot exceed Fair Market Rate which does not include late fees:
*1 bdrm/$989   *2 bdrm/$1201   *3 bdrm/$1600   *4bdrm/$2080

*Fair Market Rate chart is subject to change. 

*New Rates as of 10.01.2018

Rapid Rehousing Program

The purpose of the Emergency Soulutions Grant Rapid Rehousing Program is to assist eligible program participants to quickly obtain and sustain housing. The Planning and Community Development Department directly aids Irving Residents who are currently homeless. A homeless person is someone living in a place not meant for habitation (on the street, in a car, in a park etc.), someone living in an emergency shelter or someone who is fleeing domestic violence. 

The minimum requirements for the City of Irving Rapid Rehousing Program are as follows:

  • Be an Irving resident
  • Be literally homeless
  • Provide proof of homelessness documentation

Services provided:

  • Short term rental assistance
  • Housing Counseling
  • Budget Counseling

Steps in the Process:

To determine if you are eligible for the program please contact our hotline number at 972.721.2667 and a screener will return your call on a first come first served basis.

The rental assistance payments are determined by the Fair Market Rate chart* below.

The total rent and utilities cannot exceed Fair Market Rate which does not include late fees:
*1 bdrm/$989   *2 bdrm/$1201   *3 bdrm/$1600   *4bdrm/$2080

*Fair Market Rate chart is subject to change. 

*New Rates as of 10.01.2018

Section 8 Information

The City of Irving does not currently administer Section 8 rental assistance vouchers however it does accept the vouchers, contact one of the following Housing Authorities for assistance: