Water Utilities

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Pay Your Water Bill Online

The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. Pay Your Water Bill Online

  1. Time of Day Restrictions Effective April 1 to Oct. 31

    Irving has implemented time-of-day water restrictions to promote better water use habits and conserve Irving’s water supply. Such restrictions make it a violation of city ordinance to water between 10 a.m. and 6 p.m. from April 1 through Oct. 31. Read On...
  2. Residential Irrigation System Checkup Service Suspended

    Due to the novel coronavirus pandemic, the Residential Irrigation System Checkup service is suspended until further notice. The City of Irving apologizes for the inconvenience. Read On...
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  1. Rainwater coming out of a downspout, watering a bed of yellow cornflowers.

    Turn Off the Sprinkler During Rainy Weather

    The Irving Water Utilities Department reminds residents that with all the recent rain and the upcoming forecast, watering lawns is unnecessary. Save water and money by turning off sprinklers. Read on...
  2. 2016-03-watering.jpg

    Time-of-Day Water Conservation Begins April 1

    The city enforces time-of-day irrigation restrictions, which make it a violation of city ordinance to water between 10 a.m. and 6 p.m. from April 1 through Oct. 31. Read on...
  3. Water Utilities Approved Contractor sign for trucks

    Public Fire Hydrants to be Painted

    The City of Irving Water Utilities is working with HFC Services to paint public fire hydrants throughout the city. Work will begin mainly south of Rock Island Road and Irving Boulevard. Read on...
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  1. Wed Apr. 8 - Fri Apr. 10

  2. Wed Apr. 15 - Fri Apr. 17

  3. Sat Jul. 18

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The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.

Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.

Department Divisions

The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:

  • Administration
  • Lake Chapman Water Supply
  • Environmental Compliance
  • Water Pumping
  • Water Distribution
  • Wastewater Collection
  • Water Purchases / Treatment
  • Wastewater Treatment
  • Non‐Operational

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Designation

The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.

Mission

The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.