Water Utilities

View Water Quality Report

Pay Your Water Bill Online

The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. Pay Your Water Bill Online

  1. Time of Day Restrictions Effective April 1 to Oct. 31

    Irving has implemented time-of-day water restrictions to promote better water use habits and conserve Irving’s water supply. Such restrictions make it a violation of city ordinance to water between 10 a.m. and 6 p.m. from April 1 through Oct. 31. Read On...
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  1. No Watering Monday, Thursday, Friday.

    Updated: Residents Reminded of City Water Restrictions

    All residents and businesses are limited to irrigating only twice-per-week, according to scheduling for odd/even addresses. Read on...
  2. Soil Moisture Meter

    Spotlight: Water Conservation

    Water is a precious resource, and the City of Irving wants all residents to be mindful of its use, especially during the summer. Read on...
  3. Screenshot of top portion of the Irving Water Quality Report

    Irving’s 2021 Water Quality Report Available Online

    Each year, the Texas Commission on Environmental Quality and the City of Dallas provide water quality data that is compiled into a report and made available to Irving water customers by July 1. Read on...
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  1. Wed Aug. 17 - Fri Aug. 19

  2. Wed Sep. 14 - Fri Sep. 16

  3. Wed Oct. 19 - Fri Oct. 21

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The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.

Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.

Department Divisions

The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:

  • Administration
  • Lake Chapman Water Supply
  • Environmental Compliance
  • Water Pumping
  • Water Distribution
  • Wastewater Collection
  • Water Purchases / Treatment
  • Wastewater Treatment
  • Non‐Operational

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Designation

The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.

Mission

The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.