Water Utilities

View Water Quality Report

Pay Your Water Bill Online

The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. When asked to provide a Personal Identification Number (PIN), enter the numeric portion of the service address (i.e., "825" in 825 W. Irving Blvd.).

  1. Time of Day Restrictions Effective April 1 to Oct. 31

    Irving has implemented time-of-day water restrictions to promote better water use habits and conserve Irving’s water supply. Such restrictions make it a violation of city ordinance to water between 10 a.m. and 6 p.m. from April 1 through Oct. 31. Read On...
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  1. City Flushing Fire Hydrants

    City employees will flush all public fire hydrants throughout Irving. The flushing of fire hydrants is necessary to help guarantee public health and safety. Read on...
  2. Irving Awarded Silver Certificate for Stormwater Management Program

    The City of Irving received the Silver Certification in integrated Stormwater Management (iSWM) from the North Central Texas Council of Governments. Read on...
  3. Irving’s 2017 Water Quality Report Available Online

    Each year, the Texas Commission on Environmental Quality and the City of Dallas provide water quality data. Once the data is received, it is compiled into a report and made available to Irving water customers. Read on...
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September 2018

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  1. Wed Sep. 26 - Fri Sep. 28

  2. Wed Oct. 24 - Fri Oct. 26

  3. Wed Dec. 5 - Fri Dec. 7

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The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.

Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.

Department Divisions

The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:

  • Administration
  • Lake Chapman Water Supply
  • Environmental Compliance
  • Water Pumping
  • Water Distribution
  • Wastewater Collection
  • Water Purchases / Treatment
  • Wastewater Treatment
  • Non‐Operational

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Designation

The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.

Mission

The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.