Water Utilities

View Water Quality Report

Pay Your Water Bill Online

The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. Pay Your Water Bill Online

  1. Time of Day Restrictions Effective April 1 to Oct. 31

    Irving has implemented time-of-day water restrictions to promote better water use habits and conserve Irving’s water supply. Such restrictions make it a violation of city ordinance to water between 10 a.m. and 6 p.m. from April 1 through Oct. 31. Read On...
notification sign-up
  1. Person using a computer while holding a credit card.

    Save Money and Water: Register for Online Utility Portal

    Irving utility billing customers are encouraged to sign up at MyIrvingBill.org. The portal allows customers to streamline the billing and payment process and provides access to several other features. Read on...
  2. Screenshot of top portion of the 2020 Irving Water Quality Report

    Irving’s 2020 Water Quality Report Available Online

    Data gathered from ongoing testing confirms Irving’s tap water is safe to drink, and it meets or exceeds all standards set by the U.S. Environmental Protection Agency (EPA). Read on...
  3. 2016-04-election.jpg

    Consider Employment Opportunities with the City of Irving

    The City of Irving currently is seeking to fill multiple positions across the organization. Working for the City of Irving is a great opportunity for those seeking a career with competitive pay and benefits that is close to home and serves the community. Read on...
View all news

June 2021

Sun Mon Tue Wed Thu Fri Sat
30 31 01 02 03 04 05
06 07 08 09 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 01 02 03
  1. Wed Jul. 14 - Fri Jul. 16

  2. Wed Aug. 11 - Fri Aug. 13

  3. Wed Sep. 8 - Fri Sep. 10

View All

The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.

Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.

Department Divisions

The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:

  • Administration
  • Lake Chapman Water Supply
  • Environmental Compliance
  • Water Pumping
  • Water Distribution
  • Wastewater Collection
  • Water Purchases / Treatment
  • Wastewater Treatment
  • Non‐Operational

Videos

Designation

The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.

Mission

The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.