Water Utilities

View Water Quality Report

Pay Your Water Bill Online

The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. Pay Your Water Bill Online

  1. Twice a Week Watering in Effect Nov. 1-March 31

    As part of the City’s ongoing water conservation plan, efficient, twice-a-week irrigation measures are now in effect. Read On...
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    Irving Water Utilities Brings Home the Gold

    Irving Water Utilities has earned the AMWA's prestigious Gold Award for Exceptional Utility Performance for 2022. Read on...
  2. 2022 Holiday Grease Roundup logo

    Holiday Cooking Reminder: Dispose of Grease, Oil, Fats Properly

    Residents can dispose of used cooking oil and grease in the secure Holiday Grease Roundup collection bin located at Valley View Municipal Complex, 333 Valley View Lane, Nov. 14 to Jan. 9. Read on...
  3. Screenshot of top portion of the Irving Water Quality Report

    Irving’s 2021 Water Quality Report Available Online

    Each year, the Texas Commission on Environmental Quality and the City of Dallas provide water quality data that is compiled into a report and made available to Irving water customers by July 1. Read on...
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The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.

Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.

Department Divisions

The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:

  • Administration
  • Lake Chapman Water Supply
  • Environmental Compliance
  • Water Pumping
  • Water Distribution
  • Wastewater Collection
  • Water Purchases / Treatment
  • Wastewater Treatment
  • Non‐Operational

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Designation

The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.

Mission

The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.