Water Utilities

View Water Quality Report

Pay Your Water Bill Online

The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. When asked to provide a Personal Identification Number (PIN), enter the numeric portion of the service address (i.e., "825" in 825 W. Irving Blvd.).

Water Conservation Reminder

  1. There are no alerts at this time.
  1. Cooler Temperatures Call for Less Irrigation

    Residents may now water lawns between 10 a.m. and 6 p.m. on assigned watering days. Each year, time-of-day watering restrictions are scheduled to ease between Nov. 1 and April 1. Read on...
  2. WaterMyYard.org Promotes Smart Irrigation

    Residents and businesses are encouraged to set up an account at the WaterMyYard.org website, which will send weekly updates with the exact amount of time needed to water turf and garden areas, given the local weather conditions. Read on...
  3. Irving’s 2017 Water Quality Report Available Online

    Each year, the Texas Commission on Environmental Quality and the City of Dallas provide water quality data. Once the data is received, it is compiled into a report and made available to Irving water customers. Read on...
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January 2019

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  1. Wed Jan. 16 - Fri Jan. 18

  2. Wed Feb. 13 - Fri Feb. 15

  3. Wed Feb. 27 - Fri Mar. 1

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The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.

Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.

Department Divisions

The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:

  • Administration
  • Lake Chapman Water Supply
  • Environmental Compliance
  • Water Pumping
  • Water Distribution
  • Wastewater Collection
  • Water Purchases / Treatment
  • Wastewater Treatment
  • Non‐Operational

Videos

Designation

The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.

Mission

The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.