Water Utilities

View Water Quality Report

Pay Your Water Bill Online

The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. Pay Your Water Bill Online Opens a New Window.

  1. Time of Day Restrictions Effective April 1 to Oct. 31

    Irving has implemented time-of-day water restrictions to promote better water use habits and conserve Irving’s water supply. Such restrictions make it a violation of city ordinance to water between 10 a.m. and 6 p.m. from April 1 through Oct. 31. Read On...
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  1. Irving water tower with pink flowers in foreground.

    City Offers New Customer Service Portal for Municipal Water Bill

    Beginning this fall, residents will have the opportunity to view more detailed information about their water consumption in the City of Irving. Read on...
  2. Hand holding hose with shut-off nozzle in use.

    Water Conservation Requirements for Irving Residents

    The City of Irving’s ongoing water conservation plan, calls for year-round efficient irrigation measures. All residents and businesses are limited to irrigating only twice-per-week, according to scheduling for odd and even addresses. Read on...
  3. 2015-06-water-report.jpg

    Irving's Annual Water Quality Report

    Learn why the annual Water Quality Report is important to residents, businesses and visitor to the City of Irving. Read on...
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October 2019

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  1. Wed Oct. 23 - Fri Oct. 25

  2. Wed Dec. 4 - Fri Dec. 6

  3. Wed Jan. 15 - Fri Jan. 17

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The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.

Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.

Department Divisions

The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:

  • Administration
  • Lake Chapman Water Supply
  • Environmental Compliance
  • Water Pumping
  • Water Distribution
  • Wastewater Collection
  • Water Purchases / Treatment
  • Wastewater Treatment
  • Non‐Operational

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Designation

The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.

Mission

The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.