Water Utilities

View Water Quality Report

Pay Your Water Bill Online

The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. Pay Your Water Bill Online

  1. Twice a Week Watering in Effect

    As part of the City’s ongoing water conservation plan, efficient, twice-a-week irrigation measures are now in effect. Read On...
notification sign-up
  1. 2016-04-election.jpg

    City Conducts Water Meter Infrastructure Project

    As part of the city's Advanced Metering Infrastructure Remediation project, all existing water meters are examined to determine age, make and model, and condition, with an evaluation for the need of replacement. Read on...
  2. Fiscal Year 2019 Daily Water Usage

    Water Utilities Addresses High Bills

    Resident satisfaction is top of mind for the City of Irving Water Utilities Department. Recently, Irving residents may have noticed an increase in their water bill. This is due to the effects of a hot and dry summer that extended through September. Read on...
  3. Hand holding hose with shut-off nozzle in use.

    Cooler Temperatures Call for Less Irrigation

    Residents may now water lawns between 10 a.m. and 6 p.m. on assigned watering days. Each year, time-of-day watering restrictions are scheduled to ease between Nov. 1 and April 1. Read on...
View all news

January 2020

Sun Mon Tue Wed Thu Fri Sat
29 30 31 01 02 03 04
05 06 07 08 09 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31 01
  1. Wed Feb. 19 - Fri Feb. 21

  2. Wed Feb. 26 - Fri Feb. 28

  3. Sat Mar. 7

View All

The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.

Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.

Department Divisions

The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:

  • Administration
  • Lake Chapman Water Supply
  • Environmental Compliance
  • Water Pumping
  • Water Distribution
  • Wastewater Collection
  • Water Purchases / Treatment
  • Wastewater Treatment
  • Non‐Operational



The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.


The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.