Water Utilities

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Pay Your Water Bill Online

The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. Pay Your Water Bill Online

  1. Twice a Week Watering in Effect

    As part of the City’s ongoing water conservation plan, efficient, twice-a-week irrigation measures are now in effect. Read On...
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  1. Winter Safety - Turn Off the Water

    Winter Safety: Turn Off the Water

    Leaving sprinklers on automatic settings during the winter months means there is a risk that the system will operate during or just before temperatures drop to freezing levels, potentially creating dangerous ice on roads and sidewalks. Read on...
  2. 2016-04-election.jpg

    City Conducts Water Meter Infrastructure Project

    As part of the city's Advanced Metering Infrastructure Remediation project, all existing water meters are examined to determine age, make and model, and condition, with an evaluation for the need of replacement. Read on...
  3. Hand holding hose with shut-off nozzle in use.

    Cooler Temperatures Call for Less Irrigation

    Residents may now water lawns between 10 a.m. and 6 p.m. on assigned watering days. Each year, time-of-day watering restrictions are scheduled to ease between Nov. 1 and April 1. Read on...
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February 2020

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  1. Wed Feb. 19 - Fri Feb. 21

  2. Wed Feb. 26 - Fri Feb. 28

  3. Sat Mar. 7

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The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.

Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.

Department Divisions

The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:

  • Administration
  • Lake Chapman Water Supply
  • Environmental Compliance
  • Water Pumping
  • Water Distribution
  • Wastewater Collection
  • Water Purchases / Treatment
  • Wastewater Treatment
  • Non‐Operational

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Designation

The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.

Mission

The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.