Water Utilities

View Water Quality Report

Pay Your Water Bill Online

The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. Pay Your Water Bill Online

  1. Time of Day Restrictions Effective April 1 to Oct. 31

    Irving has implemented time-of-day water restrictions to promote better water use habits and conserve Irving’s water supply. Such restrictions make it a violation of city ordinance to water between 10 a.m. and 6 p.m. from April 1 through Oct. 31. Read On...
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  1. 2014-09-watering.jpg

    Time-of-Day Water Conservation Saves $$

    To promote good water use habits, minimize water waste and preserve Irving’s water supply, the city enforces time-of-day irrigation restrictions. It is a violation of city ordinance to water between 10 a.m. and 6 p.m. from April 1 through Oct. 31. Read on...
  2. Pipe clogged with fats, oil and grease (FOG).

    Love Your Pipes: Helpful Hints to Prevent Clogs

    During an sanitary sewer overflow, water from sewer lines rises and flows into streets, yards and parks, eventually ending up in creeks, streams and rivers - creating an unhealthy environment for humans and animals. Read on...
  3. Screenshot of top portion of the 2020 Irving Water Quality Report

    Irving’s 2020 Water Quality Report Available Online

    Data gathered from ongoing testing confirms Irving’s tap water is safe to drink, and it meets or exceeds all standards set by the U.S. Environmental Protection Agency (EPA). Read on...
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The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.

Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.

Department Divisions

The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:

  • Administration
  • Lake Chapman Water Supply
  • Environmental Compliance
  • Water Pumping
  • Water Distribution
  • Wastewater Collection
  • Water Purchases / Treatment
  • Wastewater Treatment
  • Non‐Operational

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Designation

The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.

Mission

The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.