Water Utilities

View Water Quality Report

Pay Your Water Bill Online

The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. When asked to provide a Personal Identification Number (PIN), enter the numeric portion of the service address (i.e., "825" in 825 W. Irving Blvd.).

  1. Time of Day Restrictions Effective April 1 to Oct. 31

    Irving has implemented time-of-day water restrictions to promote better water use habits and conserve Irving’s water supply. Such restrictions make it a violation of city ordinance to water between 10 a.m. and 6 p.m. from April 1 through Oct. 31. Read On...
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  1. Cooking-oil-and-pan

    Proper Grease and Oil Disposal

    The majority of sanitary sewer overflows are due to grease buildup from homes and apartments. Help prevent costly sewer overflows by following a few simple steps. Read on...
  2. Hand holding hose with shut-off nozzle in use.

    Water Conservation Requirements for Irving Residents

    The City of Irving’s ongoing water conservation plan, calls for year-round efficient irrigation measures. All residents and businesses are limited to irrigating only twice-per-week, according to scheduling for odd and even addresses. Read on...
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    Irving's Annual Water Quality Report

    Learn why the annual Water Quality Report is important to residents, businesses and visitor to the City of Irving. Read on...
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September 2019

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  1. Wed Sep. 18 - Fri Sep. 20

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The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.

Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.

Department Divisions

The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:

  • Administration
  • Lake Chapman Water Supply
  • Environmental Compliance
  • Water Pumping
  • Water Distribution
  • Wastewater Collection
  • Water Purchases / Treatment
  • Wastewater Treatment
  • Non‐Operational

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Designation

The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.

Mission

The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.