Water Utilities

View Water Quality Report

Pay Your Water Bill Online

The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. Pay Your Water Bill Online

Water Conservation Reminder

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  1. Trash/Recycling Bags Vending Machine at Irving City Hall

    Skip the Lines! Trash, Recycling Bags Vending Machine Available

    Residents can skip the lines at Customer Service and purchase rolls of trash or recycling bags from a vending machine at City Hall, 825 W. Irving Blvd. The machine takes both cash and credit/debit cards. Read on...
  2. 2016-03-watering.jpg

    Time-of-Day Water Conservation Begins April 1

    The city enforces time-of-day irrigation restrictions, which make it a violation of city ordinance to water between 10 a.m. and 6 p.m. from April 1 through Oct. 31. Read on...
  3. 2014-09-watering.jpg

    Save Water, Money with Summer Landscape Tips

    Outdoor water use can account for more than 50 percent of a home's monthly usage during the summer. Texas summers can definitely wreak havoc on a home’s landscape - and a homeowner's wallet. Read on...
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The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.

Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.

Department Divisions

The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:

  • Administration
  • Lake Chapman Water Supply
  • Environmental Compliance
  • Water Pumping
  • Water Distribution
  • Wastewater Collection
  • Water Purchases / Treatment
  • Wastewater Treatment
  • Non‐Operational



The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.


The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.