The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. When asked to provide a Personal Identification Number (PIN), enter the numeric portion of the service address (i.e., "825" in 825 W. Irving Blvd.).
Irving has implemented time-of-day water restrictions to promote better water use habits and conserve Irving’s water supply. Such restrictions make it a violation of city ordinance to water between 10 a.m. and 6 p.m. from April 1 through Oct. 31. Read On...
The City of Irving Water Utilities Department was awarded the Water Conservation and Reuse Award by the Texas section of the American Water Works Association in part for its ongoing efforts to conserve and reuse water at the Irving Golf Club. Read on...
Each year, the Texas Commission on Environmental Quality and the City of Dallas provide water quality data. Once the data is received, it is compiled into a report and made available to Irving water customers. Read on...
To promote good water use habits, minimize water waste and preserve Irving’s water supply, the city enforces time-of-day irrigation restrictions. Read on...
The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.
Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.
The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:
- Lake Chapman Water Supply
- Environmental Compliance
- Water Pumping
- Water Distribution
- Wastewater Collection
- Water Purchases / Treatment
- Wastewater Treatment
- Students Present Irving School Board with Update on Hydro-Tech Program
- WU Partnership with IISD
- Liquid Assets: The Story of our Water Infrastructure
- Texas: The State of Flowing Water
The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.
The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.