Water Utilities

View Water Quality Report

Pay Your Water Bill Online

The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. When asked to provide a Personal Identification Number (PIN), enter the numeric portion of the service address (i.e., "825" in 825 W. Irving Blvd.).

  1. Twice a Week Watering in Effect

    As part of the City’s ongoing water conservation plan, efficient, twice-a-week irrigation measures are now in effect. Read On...
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  1. Time-of-Day Influences Water Conservation

    To promote good water use habits, minimize water waste and preserve Irving’s water supply, the city enforces time-of-day irrigation restrictions. Read on...
  2. Tips for Taking a Winter Vacation from Irrigation

    In preparation for cooler temperatures, the Water Utilities Department provides tips for winter lawn care. Read on...
  3. How Water Utilities Department Moves Its Supply From East Texas Reservoir to Irving Faucets

    For the past 16 years, Irving has pumped water roughly 80 miles from Jim Chapman (Cooper) Lake to Lewisville Lake. Read on...
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  1. Wed Apr. 17 - Fri Apr. 19

  2. Wed Jun. 19 - Fri Jun. 21

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The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.

Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.

Department Divisions

The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:

  • Administration
  • Lake Chapman Water Supply
  • Environmental Compliance
  • Water Pumping
  • Water Distribution
  • Wastewater Collection
  • Water Purchases / Treatment
  • Wastewater Treatment
  • Non‐Operational

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Designation

The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.

Mission

The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.