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Employee Resources
Retirees: Visit Retireeweb
Choice Plan using Local Plus Network: This is a reminder that the CIGNA Choice Plan uses the new CIGNA Local Plus Network. Each employee must confirm his or her doctor is in the Local Plus network before enrolling. If their doctors are not in the network, employees can change to another doctor, or enroll in a different plan that has their doctors. Employees always have the option to go to out-of-network to any doctor of their choice and pay out-of-network costs. Call CIGNA at (800) 244-6224 for assistance.
HSA Bank: For assistance and more banking information, contact HSA Bank Customer Service at (800) 357-6246, 7 a.m. to 9 p.m. Monday through Friday, and 9 a.m. to 1 p.m. Saturday.
2021 Medical Plan Summary of Benefits Coverage
- CIGNA Translation Notice Opens a New Window.
- Preventive Generic Prescriptions List Opens a New Window.
- 2021 Cigna Choice Local Plus Benefit Summary
- 2021 Cigna Quality OAP Benefit Summary
- 2021 Cigna Quality Connect Benefit Summary
Additional Medical Links
- CareATC
- CareATC Hours & Locations
- Meet Dr. Demetria Smith, MD (CareATC)
- CareATC App Guide
- Medical Claim Information Opens a New Window.
- My CIGNA Opens a New Window.
- Flexible Spending Account - Direct Deposit Instructions
- Cigna Virtual Care with Behavioral Health
- Cigna Virtual Care with Behavioral Health (Spanish)
- Cigna Virtual Care Know Before You Go Opens a New Window.
Forms
- Dependent Care Flex Spending Account Reimbursement Opens a New Window.
- Healthcare Flex Spending Account Reimbursement Form Opens a New Window.
- Doctor or Dentist Nomination Form
Privacy Notice and medicare disclosures
Employee Websites
Ensure that you have established your VPN (Virtual Private Network / remote desktop) connection prior to clicking on these links. If you are unsure about how to establish a VPN connection, call the Information Technology Service Desk for assistance.
- Opens a New Window. Inet
- PlanSource (Open Enrollment)
- Opens a New Window. Irving University Opens a New Window.
- Alight (formerly Compass) Opens
City Email
Note: You can also type "https://mail.cityofirving.org" into your web browser from any location; VPN connection is not necessary to access your email account.
Voluntary Benefits
- Cigna Group Insurance Identity Theft Program Opens a New Window.
- Cigna Group Insurance Will Preparation Opens a New Window.
- Cigna Healthy Rewards Customer Flyer Opens a New Window.
- Cigna Group Insurance Secure Travel Program Opens a New Window.
- Life Assistance Program Opens a New Window.
- Health Advocacy Customer Brochure Opens a New Window.
- Cignassurance (Bereavement Help) Opens a New Window.
- 2021 Cigna AI Coverage Summary (Group No. 960170) Opens a New Window.
- 2021 Cigna CI Coverage Summary (Group No. 960186) Opens a New Window.
More Resources
- CIGNA Health News and Information Opens a New Window.
- Irving City Employees’ Credit Union Opens a New Window.
- Irving Firemen’s Relief and Retirement Fund Opens a New Window. - Amended and Restated Plan Document (2014)
- Alight Health Pro Consultant - Jessica Montfort
- Alight Brochure
- Cariloop Informational Brochure
- Optum EAP Borchure
- CareATC Hours & Locations
- CareATC App Guide
- Meet Dr. Demetria Smith, MD (CareATC)
- Department of Labor Families First Coronavirus Response Act Labor Poster Opens a New Window.