City of Irving Accessibility

Submit an Accommodation Request

The City of Irving is committed to creating, promoting and maintaining an accessible community in conjunction with the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973. All community members should be able to enjoy the benefits of city programs, services and activities. 

Accessibility enables everyone to attend and participate. Irving recognizes that access is not only a civic rights issue, but the city's social responsibility to uphold.

Current Actions by the City:

  • Installing curb ramps
  • Repairing sidewalks
  • Continually evaluating new technologies to improve services to people with special needs

City Accessibility Self-Evaluation and Transition Plan Update

The ADA requires government entities to conduct a self-evaluation of its service, policies and practices by July 26, 1993, and make modifications necessary to comply with the Title II regulation.


For accessibility issues regarding physical access to any city facility, parking area or program or activity:

Brad Hughes, ADA Coordinator
City of Irving
825 W. Irving Blvd, 2nd Floor
Irving, TX 75060

Email Brad Hughes

For accessibility issues regarding sidewalks, curbs or streets:

City of Irving Street Operations
(972) 721-2201
Pothole Hotline: (972) 721-7303

For accessibility issues regarding City Council Chambers:

City Secretary’s Office
(972) 721-2493

For issues encountered with any page on the City of Irving website that present a challenge for users with special needs, email the webmaster.

  1. Accommodations
  2. Complaints
  3. Notice

Anyone who requires an auxiliary aid or service for effective communication, written material in an alternate format or a modification of policies or procedures to participate in a city program, service or activity should contact the Accessibility and ADA/504 Coordinator’s Office directly as soon as possible, but no later than two business days prior to the program or activity. 

Submit an Accommodation Request online.