News Flash

City of Irving News

Posted on: September 19, 2023

Buyer Beware: Research Before Purchasing

Irving City Hall at night.

The city is aware of a mailer sent to residents from a third-party company offering water service line protection. The mailer appears similar to a utility or a credit card bill. Residents should know that the City of Irving does not endorse, nor is it associated with, any insurance or warranty companies.

When enlisting any sort of service, buyers should do their due diligence to research the company beforehand. The Federal Trade Commission and Better Business Bureau have information and resources consumers can use to protect themselves.

Also, if residents ever question whether someone may be impersonating a city employee, immediately call (972) 721-2600 to verify.

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