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Police Department

Posted on: January 14, 2021

Free Counseling Services for Irving's Youth and Families

Young woman snuggles blanket while looking sad.

The Irving Family Advocacy Center (FAC) offers free telehealth counseling services for victims of crime, domestic violence and families with high-risk juveniles in family, couple or individual therapy settings, as well as education classes. Group counseling and education classes are offered for parenting, overcoming domestic violence, trauma from crime victimization, child abuse and others. Counseling Services are available by applying at IrvingFAC.com.

Domestic violence victims can call the FAC's Victim Services unit 8 a.m. to 5 pm., Monday - Friday, at (972) 721-6560 for assistance.

Visit CityofIrving.org/FAC for more information.

COVID-19 Mental Health Support

The North Texas Behavioral Health Authority (NTBHA) offers a dedicated COVID-19 mental health support line to provide trauma informed support and psychological first aid to those experiencing stress and anxiety. This service operates as an adjunct to NTBHA's crisis services and allow for direct transfers between lines to address a need for a crisis level care. 

The NTBHA COVID-19 Mental Health Support line can be reached at (833) 986-1919. This line is available 24/7. 

It is normal to feel stress, anxiety, grief, and worry during times of public crisis. This dedicated line provides relief to NTBHA's traditional crisis line while providing the necessary support within the community. Individuals who contact the COVID-19 support line needing a higher level of care will be transferred directly to the traditional 24/7 NTBHA crisis line at (866) 260-8000.

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