News Flash

City of Irving News

Posted on: February 22, 2021

How to Contact City for Water-, Sewer-Related Problems

Kitchen faucet set to drip during cold weather.

Irving’s water supply continues to be safe and reliable, and the City of Irving did not issue a boil water notice as a result of last week’s winter weather.

Residents in Apartments or Rental Properties without Water

Contact Irving Code Enforcement for assistance with property management:

Private Property Owners with Water and Sewer Issues

Homeowners should call Irving Water Utilities for water- and sewer-related maintenance issues at (972) 721-2281 or (972) 721-2664.

Tips for limiting water use:

  • Flush toilets only when necessary (40% of indoor use).
  • Wait to do laundry (up to 40 gallons per load).
  • Run the dishwasher only with full loads (15 gallons per load).
  • Take very short showers (20% of indoor use).

During emergencies and other events, city operations updates are available at, on the city’s Twitter feed ( and Facebook page ( Visit the Emergency Winter Weather Resources page for information on contacting resources such as TxDOT and Oncor.

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