News Flash

Posted on: November 24, 2020

Customer Service at City Hall Closed

City Hall, Irving, Texas

Effective immediately, Customer Service at City Hall, 825 W. Irving Blvd., is temporarily closed until further notice, including the sale of garbage and recycling bags. Services will resume as soon as possible, and notification will be sent through the ci...

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Water in Irving
Posted on: December 1, 2020

Winter Safety: Turn Off the Water

Winter Safety - Turn Off the Water

As North Texas moves into colder temperatures, the Irving Water Utilities Department reminds residents and businesses of the risks to using irrigation systems during the winter. Leaving sprinklers on automatic settings during the winter months means there...

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Water in Irving
Posted on: July 10, 2020

Irving Water Utilities Warns of Scams


Irving Water Utilities reminds customers to be aware of scams happening across the nation, including phone scams demanding payment for continued water service or offers of special water filters to provide protection from COVID-19.

Make Payments Safely


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Posted on: May 28, 2020

Irving’s 2019 Water Quality Report Available Online

Filling a water glass from the faucet.

In accordance with Congress’ 1996 amendment to the Safe Drinking Water Act (SDWA), the City of Irving Water Utilities Department, and other community systems, must provide customers with an annual report on drinking water quality. Each year, the...

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Water in Irving
Posted on: March 20, 2020

Pay Utility Bills from Home

Water Utilities Website on a Laptop

There are a number of ways residents can pay their utility bills, either by mail, phone or satellite centers. But the easiest and most convenient way is online.

The City of Irving’s Utility Payment website accepts Discover, MasterCard and Visa de...

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Water in Irving
Posted on: January 23, 2020

City Conducts Water Meter Infrastructure Project


The City of Irving Water Utilities Department is conducting a water meter replacement and meter endpoint validation project for the water system. As part of this project, all existing water meters are examined to determine age, make and model, and conditi...

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Water in Irving