News Flash

Customer Service at City Hall Closed

Effective immediately, Customer Service at City Hall, 825 W. Irving Blvd., is temporarily closed until further notice, including the sale of garbage and recycling bags. Services will resume as soon as possible, and notification will be sent through the ci...

Winter Safety: Turn Off the Water

As North Texas moves into colder temperatures, the Irving Water Utilities Department reminds residents and businesses of the risks to using irrigation systems during the winter. Leaving sprinklers on automatic settings during the winter months means there...

Irving Water Utilities Warns of Scams

Irving Water Utilities reminds customers to be aware of scams happening across the nation, including phone scams demanding payment for continued water service or offers of special water filters to provide protection from COVID-19.

Make Payments Safely

Irvin...

Irving’s 2019 Water Quality Report Available Online

In accordance with Congress’ 1996 amendment to the Safe Drinking Water Act (SDWA), the City of Irving Water Utilities Department, and other community systems, must provide customers with an annual report on drinking water quality. Each year, the...

Pay Utility Bills from Home

There are a number of ways residents can pay their utility bills, either by mail, phone or satellite centers. But the easiest and most convenient way is online.

The City of Irving’s Utility Payment website accepts Discover, MasterCard and Visa de...

City Conducts Water Meter Infrastructure Project

The City of Irving Water Utilities Department is conducting a water meter replacement and meter endpoint validation project for the water system. As part of this project, all existing water meters are examined to determine age, make and model, and conditi...