News Flash

Customer Service at City Hall Closed

Effective immediately, Customer Service at City Hall, 825 W. Irving Blvd., is temporarily closed until further notice, including the sale of garbage and recycling bags. Services will resume as soon as possible, and notification will be sent through the ci...

Dallas County Provides Winter Holiday Gatherings Advice

Dallas County's Public Health Committee recently published guidance designed to help families stay safe during the upcoming winter holiday season. Published in both English and Spanish, the guide provides recommendations for:

• Hosting family and friends fro...

Coronavirus Weekly Case Update: Nov. 14-20

As of Nov. 20, Dallas County reported a total of 7,252 new COVID-19 cases and 41 additional deaths from Nov. 14-20. Bringing the county's total coronavirus case count to 115,410 and a total of 1,177 deaths.

Additional COVID-19 Health Resources

• View Irving's...

Need Help Paying Bills Due to COVID-19?

For residents struggling to pay childcare, utility and housing bills due to COVID-19, the City of Irving and Dallas County have programs that may be helpful.

CHILDCARE ASSISTANCE

• Deadline: Monday, Nov. 30: The City of Irving, along with Workforce Solutions ...

Parkland Opens Irving COVID-19 Testing Site

Parkland Health & Hospital System, Dallas County’s public health system, is partnering with Dallas County Health and Human Services and the City of Dallas to open a walk-up COVID-19 testing location at Parkland’s Irving Health Cent...

Atmos Energy Offers Solutions for Paying Gas Bill

Atmos Energy reminds customers struggling to pay their monthly natural gas bill that payment options and financial assistance are available during the 2019 novel coronavirus disaster.

“To help those experiencing financial hardship, we have tempor...

Dallas County Opens Walk-Up COVID-19 Testing Site Nov. 3

Dallas County will open a new walk-up COVID-19 testing site at the West Dallas Multipurpose Center on Nov. 3. Free testing will be available at the site 7:30 a.m. to 4 p.m. daily, or until the daily testing limit is reached, Tuesday through Satur...

Texas Expands Capacities for Restaurants and Other Service Industries

Texas Governor Greg Abbott issued two Executive Orders on Sept. 17 expanding occupancy levels for restaurants;, retail stores; office buildings; manufacturing facilities; gyms and exercise facilities and classes; museums; and libraries, as well as reautho...

Irving Offers Residents Childcare Payment Assistance

The City of Irving, along with Workforce Solutions Greater Dallas (WFS) and the ChildCareGroup (CCG), are offering families affected by COVID-19 emergency childcare assistance payments. These payments are not loans; they are full grants paid directly to t...

Dallas County: Stay Safe from COVID-19, Follow the Three W’s

Dallas County promotes the #NTXDoesItRight campaign, a countywide initiative to remind everyone to follow the three W’s to keep yourself, your family and your community safe from COVID-19.

• Wear a facemask when in public areas where socia...

How to Care for Someone with COVID-19

Do you know someone who has COVID-19 or is showing symptoms of the virus? The Centers for Disease Control and Prevention (CDC) has tips for individuals caring for someone with COVID-19 in a home or nonhealthcare setting, as well as someone who tested posi...

Governor Abbott Extends Statewide COVID-19 Disaster Declaration

Governor Greg Abbott today extended his Disaster Declaration for all Texas counties in response to COVID-19. Originally issued on March 13th, the Disaster Declaration provides the state a variety of resources to effectively serve Texans as the Lone Star S...

Face Coverings: Help Prevent the Spread of COVID-19

The Centers for Disease Control and Prevention (CDC) recommends the use of cloth face coverings for every person over the age of 2 who is traveling into public spaces. Cloth face covers work as a simple barrier to help prevent respiratory droplets from tr...

Dallas County Judge Issues COVID-19 Supplemental Orders

On Aug. 4, Dallas County Judge Clay Jenkins issued supplemental orders effective 11:59 p.m. Aug. 4 regarding COVID-19 policies to continue concurrently with Governor Abbott’s Disaster Proclamation until it is rescinded, suspended or amended.

Cont...

Coping with Stress During the COVID-19 Pandemic

The COVID-19 pandemic can create strong emotions of fear and anxiety in adults and children. Additionally, public health actions, such as social distancing, can make people feel isolated and lonely, as well as increase their stress and anxiety.

The Centers...

Do You Think You May Have COVID-19?

People with COVID-19 have reported a range of symptoms from mild to severe illness. COVID-19 symptoms may be present between two and 14 days after exposure to the virus. The Centers for Disease Control and Prevention (CDC) lists coronavirus symptoms as:

• Fe...

Office of the Governor Releases Spanish Language COVID-19 PSA

The Office of the Governor and Francisco Cigarroa, MD, of UT Health San Antonio released a new Spanish-language public service announcement (PSA) urging Texans to work together to slow the spread of COVID-19. In the PSA, Dr. Cigarroa encourages Texans to ...

Travel Considerations in the Time of Coronavirus

Sometimes travel outside one’s community cannot be avoided. Whether the trip is for business, pleasure or necessity, the Centers for Disease Control and Prevention (CDC) advises the public the risks of being infected and transmitting COVID-19 increase dur...

Coronavirus Update: Prevent Getting Sick

The Centers for Disease Control and Prevention (CDC) offers guidance to help the public prevent the spread of the 2019 novel coronavirus (COVID-19). Older adults and people who have severe underlying medical conditions, such as heart or lung disease, or d...

Texas DSHS: No Negative COVID-19 Test Needed for Return to Work

The Texas Department of State Health Services (DSHS) is recommending individuals who have mild COVID-19 symptoms, such as fever or cough, stay home in isolation and care for themselves in their residence. Oftentimes, those experiencing mild symptoms will ...

Irving Water Utilities Warns of Scams

Irving Water Utilities reminds customers to be aware of scams happening across the nation, including phone scams demanding payment for continued water service or offers of special water filters to provide protection from COVID-19.

Make Payments Safely

Irvin...

Governor Issues Executive Order Expanding Hospital Capacity

Governor Greg Abbott today issued Executive Order GA-27 to ensure hospital bed availability for COVID-19 patients as Texas faces an increase in COVID-19 cases and hospitalizations. The Governor’s order suspends elective surgeries at hospitals in...

Association Offers Restaurants Training, Certification in COVID-19 Health Protocols

Using a $500,000 grant from the Texas Workforce Commission (TWC), the Texas Restaurant Association (TRA) has partnered with Dallas College to provide online training and certification for restaurant workers and owners. Additionally, restaurants will recei...

Dallas County Tenant Hotline Available for Evictions, Rent Problems

Dallas County announced its Tenant Hotline is now up and running. For those individuals experiencing hardships with paying rent and also possibly facing eviction, the Dallas County Tenant Hotline can provide information and help connect with agencies and ...

Watch: Face Covering Recommendations

ICTN gives a quick overview of Dallas County’s face mask/coverings requirements, with pointers to keep you safe and healthy.

State of Texas Publishes COVID-19 Business Resources

The State of Texas recently published updates regarding the Coronavirus Aid, Relief, and Economic Security (CARES) Act and related assistance regarding COVID-19 for small businesses.

CARES Act

Passed by Congress on March 27, 2020, the programs and ...

Contact IPD's Special Events When Organizing Food, Donation Drives

During this unusual time for the public, the Irving Police Department (IPD) commends those who are organizing food and supplies distributions to those in need. The City of Irving and IPD are heartened by and support these efforts, but also recognize that ...

DART Offers Grocery Pickup, Delivery Service for Paratransit Customers

Beginning Monday, April 13, Dallas Area Rapid Transit (DART) paratransit drivers will add grocery pickup and delivery to its services for customers.

The agency’s drivers will pick up groceries from the store and deliver them directly to the customer for fr...

Texas Comptroller's Office: Help Is Available to Businesses

The Texas Comptroller’s Office knows that during periods of economic hardship, paying or remitting taxes and fees on time can feel like an extra burden when there’s so much uncertainty. 

As all taxpayers are doing their best to...

COVID-19 Mental Health Support Line Available

The North Texas Behavioral Health Authority (NTBHA) offers a dedicated COVID-19 mental health support line to provide trauma informed support and psychological first aid to those experiencing stress and anxiety. This service operates as an adjunct to NTBH...

CDC, EPA: Coronavirus Not Detected in Drinking Water

The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as those in most municipal drinking water systems, should remove or inactivate the virus that causes COVID-19.

View ...