Why does my payment take two bank business days to credit to my account?
When most banks electronically transfer money with another bank, the money goes through a secure network called the Automated Clearing House (ACH) system.

Basically, they pull their customers' transfer requests together each bank business day and send them off to the ACH. That system then pulls together all the files they receive from thousands of banks each bank business day and routes the transfers to the appropriate receiving bank. All of this generally takes two bank business days. Add an extra day for federal holidays.

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1. I never received my water bill. Can you send me another bill?
2. Can you explain the details on my bill, what are all these charges for?
3. I know I used less water this month but the usage is still high. Why?
4. Why is my water bill so high?
5. Why is my bill higher than my neighbor's?
6. How is the (residential) sewer bill calculated?
7. I've just received notification that my landlord has not been paying the utility bills. What can I do?
8. Why do I have to come to City Hall in order to have my water service started?
9. Why does my payment take two bank business days to credit to my account?