What should I do if no one is answering and I receive a busy signal or message?
Do not hang up before someone answers! If you receive a busy signal or a message, stay on the line unless you are in danger. If you hang up, and call 911 again, you will go to the end of the line for 911 callers. Every time you call 911 and hang up, a dispatcher has to call back the number and investigate the call before going to the next call. So, stay on the line and wait for a dispatcher to answer your call.

Show All Answers

1. Can I call 911 for non-emergency purposes?
2. What are some examples of appropriate times to call 911?
3. What is the most important thing I need to know when calling 911?
4. Can I text 911?
5. What if I speak another language?
6. How does 911 work in the Metroplex?
7. What should I do if no one is answering and I receive a busy signal or message?
8. What should I do If I have to hang up?
9. What can I expect to happen in the call with the dispatcher?
10. What should I teach my children about 911?
11. Can I see or speak with the officer who responds to my call?
12. Can old, uninitialized (non-service) cell phones dial 911?
13. How does 911 Work?