Can I see or speak with the officer who responds to my call?
  • It is up to the caller to tell us if they want to speak to the officer.
  • If no contact is needed, the officer will be dispatched to the area and investigate the complaint. If he or she does not find anything they will leave the area and close out the complaint.
  • If contact is requested, the officer will make sure they contact the caller prior to clearing the complaint.

Show All Answers

1. Can I call 911 for non-emergency purposes?
2. What are some examples of appropriate times to call 911?
3. What is the most important thing I need to know when calling 911?
4. Can I text 911?
5. What if I speak another language?
6. How does 911 work in the Metroplex?
7. What should I do if no one is answering and I receive a busy signal or message?
8. What should I do If I have to hang up?
9. What can I expect to happen in the call with the dispatcher?
10. What should I teach my children about 911?
11. Can I see or speak with the officer who responds to my call?
12. Can old, uninitialized (non-service) cell phones dial 911?
13. How does 911 Work?