2. Digital Downloads Troubleshooting Form
   Need assistance with your digital downloads? Please check out our troubleshooting page for our top tips. If you are still experiencing issues, please complete the following form and we will return your message during regular business hours, Monday to Friday, 8 A.M. to 5 P.M.
4. Troubleshooting Tips
   Troubleshooting Tips Web Page
6. Name:*
8. Library Card Number:*
10. Email Address or Phone Number:*
12. Service you are using:*

    1. OverDrive
    2. OverDrive Magazines
    3. Hoopla Digital
    4. Kanopy Movies
    5. New York Times digital edition
14. Type of device you are using: (Apple, Android, Kindle Fire)*
16. Device Operating System:
18. App Version:
20. Title of the item you are having problems with:
22. Please provide more detail about your technology issue:*
Leave This Blank:


24. 1. Receive an email copy of this form.
25. Email address

    This field is not part of the form submission.

26. Submit

* indicates a required field