Our facility is closed to the public. Appointments are scheduled during the hours of 9:00 a.m. to 4:00 p.m. by calling (972) 721-2281.
Payments may be made by Check, Credit Card (Visa or Mastercard only), eCheck, or Phone. Payments made online and over the phone require an account to be setup prior to payment being made. Checks should be made payable to the City of Irving.
I understand it is mandatory that between the 20th and 25th of each month the City of Irving receives the meter reading by one of the following methods: Voicemail (972) 721-2108, Fax (972) 721-3767 or Email at firstname.lastname@example.org.
I understand any meter reading received before the 20th or after the 25th of the month will not be accepted. The fee for failing to provide a monthly reading is $125.00
I understand that the meter is to be brought to the Valley View Municipal Complex, 333 Valley View Lane, Irving, Texas 75061, every three (3) months for a physical reading and quarterly inspection by city personnel. These may be submitted by email to email@example.com and require two pictures: one of the entire meter and one of the reading. The fee for failing to provide a quarterly reading $175.00.
I understand that this lease expires twelve (12) months from the Account Setup Date and must be returned at that time. If the fire hydrant meter is needed longer, a new application must be submitted along with a new deposit and fee. A new fire hydrant meter will be issued.
I understand that utility accounts and deposits will only be refunded in the name on the account. Utility deposits will be refunded upon disconnection of service, after the final bill has been applied to the account.
I understand that I will receive a FIRE HYDRANT CONSTRUCTION METER and STAND in good working condition. I understand that the Water Utilities Department will inspect the fire hydrant meter upon return and any repairs to the FIRE HYDRANT METER or replacement of the STAND will be paid by the customer. The stand must be retuned with the meter. The missing stand fee is $80.00.
An original signature is required when the fire hydrant meter and stand are issued.
Our facility is currently closed to the public. Appointments may be made during the hours of 9:00 a.m. to 4:00 p.m. by calling (972) 721-2281.
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