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Air Quality
Animal Services - FAQs
Animal Services - Lost and Found Pets
Ask Code Enforcement
Ask the Budget BFFs FY2020-21
Ask the Budget Guy: FY2012-13
Ask the Budget Guy: FY2013-14
Ask the Budget Guy: FY2014-15
Ask the Budget Guy: FY2016-17
Ask the Budget Guy: FY2017-18
Ask the Budget Guy: FY2018-19
Bites and Rabies
Bridges of Las Colinas PID
Building Standards
Campion Hollows (Ranchview) PID
CERT
City Attorney's Office
Cross Connection
Drainage
Earthquake Facts
Emergency Management
Emergency Management - iAlert
Emergency Management - RACES
Financial Services Department
Fire - EMS
Fire - General
Fire - Inspections
Flooding FAQs
Green Seam Project
Health Inspections
Heritage Gift Shop
Human Resources
ICTN
ICTN Online
Inspections
Interlibrary Loan System
Irving 360° Civic Academy
Irving Boulevard Reconstruction Project
Irving TIF District 1
Irving Utility Payment Website
Meters and Concerns About Possible Problems
Microchips
Mosquito Control Program
Mowing Liens
Multifamily Code
Municipal Court
Nonresident Library Cards
Parks and Recreation
Parks and Recreation - Athletics
Parks and Recreation - Youth Academy
Parkside PID
Plan Review
Planning Department
Police - City Jail
Police - Communications / 911
Police - Family Advocacy Center
Police - Professional Standards Unit
Police Recruiting
Property Code
Public Works
Rain Water Harvesting
Residential Permits
Residential Recycling
Special Events
Traffic and Transportation
Utility Billing and Payments
Wastewater, Running Hydrants, and Water Taste
Water Meter Remediation
Water Source
Water Utilities
▼
Meters and Concerns About Possible Problems
Show All Answers
1.
What should I do if sewerage is backing up?
Locate the sewer cleanout outside your house, remove the cap, and immediately call
Water Utilities
at (972) 721-2261. The sewer cleanout is usually capped with a white, square, plastic piece about 4 inches above the ground. The exact location varies from home to home, or could be hidden or buried by a previous owner. As the property owner, it is your responsibility to maintain the cleanout.
A crew will be dispatched to determine if the blockage is the city’s responsibility or if you will need to call a plumber.
2.
Will the City of Irving repair leaks inside my home?
No. The City of Irving will repair leaks up to the water meter. All pipelines and devices on the customer’s side of the meter are the responsibility of the customer.
3.
Who do I call about low water pressure to my home?
Call
Water Utilities
">Water Utilities at (972) 721-2261 and if necessary, a crew will be dispatched to investigate.
4.
Can the City of Irving recommend a good plumber?
Unfortunately, no. We encourage you to seek recommendations from relatives, friends, and neighbors or research online reviews of local plumbers.
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